EE 4G coverage checker

eeByeck
Explorer

I'm thinking of moving to EE as I've been a Plusnet customer and will get a good deal but when I checked the coverage map for my location I was asked what phone I was using.  I input Galaxy S 6 and was told that I would not get 4G coverage on my Galaxy S6.  It also said that with a 4G compatible calling device I would be able to call, text, browse internet etc.   The map showed that 4G coverage was available outdoors at my location.  When I tried my Google Pixel 7 it said I would get excellent 4G coverage both indoor and outdoor.  Is it not recognising my S6 as a 4G device or are there differences between 4G devices?
Thanks

3 REPLIES 3
Christopher_G
EE Community Support Team

Hi @eeByeck 

Welcome to the community.

When I enter a Samsung Galaxy S6 in my area, it says 4G is available. Does it say the same if you select a different phone model?

Chris

Hi Chris

When I tried my Google Pixel 7 it said I would get excellent 4G coverage both indoor and outdoor.  It doesn't really matter as I've decided to go with another service provider.  Thanks for your reply.

Dave

Chris_B
EE Community Star
EE Community Star

@eeByeck  with Plusnet you get the signal on the device via EEs network so nothing will have changed if you stayed with EE. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.