Forum Posts

Stay connected if your data runs out

Knowing that you can keep in touch with friends and loved ones even if your data’s run out is one of those little things that just makes life better. That’s why Stay Connected Data comes included in our No Frills and Essentials plans. How it works St...

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JordanTA by EE Knowledge Specialist
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  • 3 replies
  • 7 Helpful

EE Mobile Coverage and Service Status Checker

Check mobile coverage and ongoing maintenance in your area using the EE Mobile Coverage and Service Status Checker. "Check coverage" will predict the usual level of service, whereas "Check service status" will show known issues and faults. You don’t ...

Rach_H by EE Community Support Team
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No signal UK

Good morning!  I strangely have no signal this morning but others in my office on EE do?  I can't activate wifi calling either so can't phone EE to see what the issue is?  Does anyone have any suggestions on how to remedy this?  I have had a look and...

Nicw12 by Investigator
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  • 5 replies
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NO SERVICE FOR 1 1/2 YEARS FULL CANCELLATION FEE

I've had little to no service since the beginning of my contract, none at home and very minimal in the town I live in (which is a largely populated area) I've phoned EE to cancel today because I'm sick of it, my usage depends solely on the functional...

ROXILOW by Explorer
  • 489 Views
  • 3 replies
  • 1 Helpful

Lost network

I lost my EE network service, how do I get that back, it just went to no service from one hour to another, what is happening? And what do I need to do? 

Deb1998 by Visitor
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  • 2 replies
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Mobile data not working

HiSince yesterday 7pm mobile Internet is not working.Signal strength full, when disconnecting WiFi, those little arrows didn't come on next to the EE symbol. Phone restarted and switched off multiple times, even switched to a different phone to check...

Skorl by Investigator
  • 620 Views
  • 7 replies
  • 5 Helpful

Poor signal

HiI have been having problems with my signal since mid October. I wondered if anyone else living in leamington is having the same problems. Someone from the EE service  was supposed  to get back to me today but didn't. 

Tupney55 by Visitor
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Resolved! 5g

Can anyone tell me why I can’t get 5g network? I’m paying for it on my contract and I’m in an area that does have 5g. Do I need to do anything special to my phone or should I contact ee directly about it? thanks in advance