Hi there, For APN settings please see our dedicated Help page at https://ee.co.uk/help/mobile/fix-problem/Managing-APN-settings. This Help page will give you the link to download the correct APN settings for your device. It will also give you a step-...
In the next 3 months I'm going to have to relocate to Europe (in the EU for sure) for work for a few years. My plan is to upgrade my SIM so I can use it around Europe, included in my plan.I have another 3 SIM only deals connected to my current plan, ...
My data allowance renews on the 26th of every month, meaning it renewed on the 26th of this month, 3 days ago. However to my surprise I have received a text reporting that 80% of my data has been used which is odd as I use Wi-Fi at work and sometimes...
My new allowance starts on the 29th of every month but I’ve had a text and website account has confirmed to say I’ve used 100% of my allowance for the month but not sure how as I’ve been on WiFi at home and it’s the first day of my new allowance?
Every month I gift data to my wife through he app, this month the app is generating an error (i have restarted etc) and i get a similar error through the desktop, saying it wil be fixed soon. This has been happening for a week - is this a generic iss...
For the last few days I can't gift data since the website and app update on teh 27th . When will this be fixed please?Colin
I have ordered PAYG and I plan to go to France, what can I do so that I can also use the data in France
Does anyone know why the data gifting isn't working on app or the website
How do I gift data if the app is down
I received this text in November, would you expect 500mb to be added to the next pack I purchased in addition to my usual allowance and then every 30 day pack thereafter I would also receive an additional 500mb on top of my usual data allowance ?If n...
