Forum Posts

EE APN Settings: Where to find them

Hi there, For APN settings please see our dedicated Help page at https://ee.co.uk/help/mobile/fix-problem/Managing-APN-settings. This Help page will give you the link to download the correct APN settings for your device. It will also give you a step-...

Sean_D by Former EE Community Manager
  • 165141 Views
  • 50 replies
  • 23 Helpful

Data not working on iphone

Hi,I am abroad using my ee data and i have brought £10 of 3GB add on for 7 days but its not working i have also recived the confirmation also and i topped up, i am also staying in denmark at the moment.Any Suggestions? Need Help.Thanks  

js6321 by Investigator
  • 583 Views
  • 12 replies
  • 3 Helpful

Data

When using mobile data some of my apps have stopped working suddenly. I have tried most things.. has anyone got any advice ? 

Data Gifting on Website - Where?!

The App says my device isn't compatible so I cannot use the App. And I now can't find anywhere on the website to gift data. Anyone have a link to the website section to do this, just until I switch provider?! Can't believe it's so difficult to do som...

Lewy2 by Investigator
  • 362 Views
  • 5 replies
  • 2 Helpful

Mobile data add on

I have monthly package which is of 125 gb per month, which is not sufficient to me so to add mobile data what should I do

Mobile data om a cruise

Hi guys, I'm off on a cruise to Turkey, Greece, Crete and was wondering if it was free to use my data there, nothing serious just Facebook,emails etc,cheers.

Resolved! Touring europe

Travelling to France for 2 weeks on 23 May. Need extra data about 20gb added to allow me to look up maps vist internet sites etc. how should I add this on

S24 Ultra - No Internet!

Received my S24 ultra 2 weeks ago and all was well...Today it decided it wasn't going to connect to mobile data, can receive and make calls etc just nothing on mobile data.Tried everything in the self help guides on EE website and nothing works, any ...

Keegan90 by Contributor
  • 816 Views
  • 9 replies
  • 6 Helpful

Gifted data lost.

i gift data to my family every month.  This month the gifted data left my account but hasn’t arrived  at the other accounts.How do I get the lost data reinstated?john