Mobile Data

EE APN Settings: Where to find them

Hi there, For APN settings please see our dedicated Help page at https://ee.co.uk/help/mobile/fix-problem/Managing-APN-settings. This Help page will give you the link to download the correct APN settings for your device. It will also give you a step-...

Re: Mobile data not working after switch to EE

I've just moved from BT mobile to EE (same company now) and was told by the BT sales team that it would be the same service with an EE SIM card and that BT Mobile was winding down. I have a Samsung S8 which has been fine with BT. As soon as I put the...

5G disconnects after 3 hours

Hello. Has anyone experienced mobile data being disconnected after 3 hours use?I am using a Netgear 5G router for live streaming, and 3 times now I've lost the internet connection after 3 hours, today it happened after 3 hours, then again right on 6 ...

Help

Just payed for 1 hours data , it has a child lock on it ?

Mobile

My mobile data isn’t working I have data but it doesn’t work for anything on my phone only works for WhatsApp but I can only send messages and receive them on there I cannot load voice notes or photos I have checked to see if my data is turned off fo...

Data gone to quick

My data has drained and I hardly use it as I have internet I turn it on every now and then and for some reason it’s draining so quick this month it was gone within 1 and half weeks ?

Mobile data not reset properly

Hey My mobile data is supposed to reset today I used up last month data today but it says it doesn't reset until 22nd July when I haven't even used July's mobile data yet so I don't know if I was a typo or not but I'm hoping it is

Strange Data drop out

OK, here's a strange one that even the EE level 2 tech support are struggling with.At certain locations, mainly near my home, I have no data on both physical sim and eSim on my S22 Ultra.Other family members have data connection with EE with no probl...

I want more megabytes

I bought a SIM card and now I have 8 GB of data, how can I change my tariff plan to more GB?

EE Mobile Data

Why doesnt my Snapchat or Facebook not work on my mobile data can anyone help please

Data usage nearly quadrupled since joining EE from o2

Since I joined EE a month ago I have gone from using 2 gig a month to almost 8 gig in 2 weeks. I have no idea how this has happened as I only use data when browsing on breaks at work, or listening to Spotify on the journey to and from work. My phone ...