Community Activity

Very bad voice over WiFi

I rely on VOIP connection via EE hub .... ass there is very poor 3G/4G signal where I live.2 scenarios1. For past few days people are complaining my voice to them is badly breaking up ..... I can hear them OK but outgoing speech from my initiated cal...

Posiedon by Investigator
  • 101 Views
  • 7 replies
  • 0 Helpful

TV freezing

Anyone else had any  issues in when pausing live TV, press pause on the remote, then when I press to restart programme it will not restart , it's sticks on pause, then after a few moments the screen goes off..it doesn't do this all the time its happe...

Mand-Ray by Investigator
  • 18 Views
  • 1 replies
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Porting has failed

I am transfering 4 numbers for my family from BT to EE. the porting should have started on friday but nothing happened untill this morning when my wifes number has been ported to the sim i set up with my  number. I am very concerned as we have all ha...

EE TV Box Pro App Issues

Has anyone else been experiencing problems recently where apps on the EE TV Box Pro keep randomly crashing when watching something? No warning, no error messages, the box just goes back to the home screen.I noticed the Now TV app has had an overhaul ...

LaurieT91 by Investigator
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  • 3 replies
  • 0 Helpful

Fraudulent sales pitch

Seriously regretting moving from sky to EE. Was sold a package for TV & broadband by EE.Moved house with a request to transfer all services. Somehow they cancelled, rather than transferring. Then spent a minimum of 30 hours on the phone to EE over th...

EE Multiple Discounts Are Possible

 Here is an example of EE Essential Plus plan where multiple discounts can be applied. On the other hand, EE one comes with 20£ and when I ask sales team to apply one more discount they say in EE only one discount can be applied, if that's the case t...

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Rky by Prodigious Contributor
  • 79 Views
  • 4 replies
  • 1 Helpful

Iphone 16

I want see where my order is 

Tyl2 by Investigator
  • 168 Views
  • 19 replies
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My mobile phone does not work

I have bought a mobile phone from EE on a monthly payment basis. Suddenly my phone gone blank out. I couldn't on the mobile phone. Is there any technical support to recover my mobile phone.

My tv is working of the aerial

My  Tv ‘s have start to pixelated which is realky annoying and the Tv in the bedroom also loose channels each time i switch it on snd pixelates as well. Can you advice do i need to change the box and watch through wifi ir am i able to do this on the ...

Dessmi by Visitor
  • 33 Views
  • 1 replies
  • 0 Helpful