Mobile Data

EE APN Settings: Where to find them

Hi there, For APN settings please see our dedicated Help page at https://ee.co.uk/help/mobile/fix-problem/Managing-APN-settings. This Help page will give you the link to download the correct APN settings for your device. It will also give you a step-...

Transfer WhatsUp

I am transferring from BT to ee mobile account and have been given new replacement sims for phones. Our numbers will not be changed. Before I do this - will I lose all historical messages on the WhatsApp existing on my phone ?

Resolved! Hotspot not working while roaming abroad

I am currently outside the UK, in the EU and I have a my traveling pass on (paying an extra 2.47£) and while I have access to my data on my phone, I am not being able to use my phone as a hotspot to access the internet on my laptop. I tried everythin...

Resolved! Please give me answer

I from Korea and arrived here yesterdayI buy the sim at Korea so I need charge the databut because of my language level I think I buy new oneso I want to cancel that and buy just data

Data gifting

I want to data gift

I am in italy

I am in Italy and I have received a text message regarding adding on data

Resolved! Data usage

When I change my sim from iPhone 11 to a 12 it uses a months worth of data just by leaving the house

Date issues - can't speak to anyone

Hi, Despite recently upgrading to a contract with unlimited data, my phone is still saying I've used up all my data. I've tried finding help online without any luck and can't seem to get through to a human to speak too about the issue! Hoping someo...

I paid the bill but still have no data

why dont i have mobile data xx

Resolved! Check balance

How to check my number balance?

Mobile Data Not Working On EE Sim

I bought a EE sim yesterday and converted from LycaMobile but since I've put in the new sim, I haven't been getting internet on it. The sim works perfectly fine in my sister's phone but isn't working in mine. I changed my sim back to LycaMobile and I...