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A place to ask questions and share tips about using mobile data.

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EE APN Settings: Where to find them

Hi there, For APN settings please see our dedicated Help page at https://ee.co.uk/help/mobile/fix-problem/Managing-APN-settings. This Help page will give you the link to download the correct APN settings for your device. It will also give you a step-...

Sean_D by • Former EE Community Manager
  • 160060 Views
  • 50 replies
  • 23 Helpful

Re: Unable to gift data

They're already data rich! The device you're trying to gift to has unlimited data  Im having the same problem today, cant gift data to my wife, any solution yet?

Gift

I need to gift data to someone but it is saying that it has technical difficulties but I have tried all day. 

Credit

Hi there is a £15 credit in my account. I want to use it to add data

usdnora by • Visitor
  • 279 Views
  • 1 replies
  • 0 Helpful

Resolved! Buy more daya

I accidentally switched the buy more data if need to off how do I switch it back on?

Gizzmo69 by • Investigator
  • 393 Views
  • 3 replies
  • 1 Helpful

Data gifting

I am unable to gift data both through the app and online? 

GMC1958 by • Visitor
  • 298 Views
  • 1 replies
  • 0 Helpful

Data gifting

Hi,1. I am trying to gift data to a family member who is on my plan. My EE app is saying they aren’t on my plan when they are.2. It’s also saying they have unlimited data yet they don’t. Can anyone assist? Thank you 

Neo8 by • Explorer
  • 339 Views
  • 3 replies
  • 0 Helpful

Portable WiFi 4g mini using data when switched off

I have spent five days going back and forth with various members of the EE tech team trying to resolve this issue. On 15th May I set up my new portable WiFi at work. This was a new contract to replace my old one as it was the best way to save money a...

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