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A place to ask questions and share tips about using mobile data.

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EE APN Settings: Where to find them

Hi there, For APN settings please see our dedicated Help page at https://ee.co.uk/help/mobile/fix-problem/Managing-APN-settings. This Help page will give you the link to download the correct APN settings for your device. It will also give you a step-...

Sean_D by • Former EE Community Manager
  • 160126 Views
  • 50 replies
  • 23 Helpful

Can't play games

Good morning,I can't play genshin impact on my EE data, is there any way to do so?I tried everything even swapping phones, but no luck. I have no issue on my 3 mobile sim, its just doesn't make much sense to me, at this point I am just thinking to ch...

Resolved! Mobile Data

Do I need to turn off my mobile data when abroad?

Data speed / downloads

Hello,I am looking for some advice - I recently got close to my monthly usage allowance for data but did not exceed it, so have not used Reserve Data. My data allowance has now rolled into the next month but I am now constantly getting incredibly slo...

Gw55 by • Visitor
  • 298 Views
  • 1 replies
  • 0 Helpful

More data

Please may i buy more data to last me for 2 days 

Cobley94 by • Visitor
  • 275 Views
  • 1 replies
  • 1 Helpful

Iphone keeps dropping to 4G in a morning

Quite often on a morning, my wifi on my phone keeps dropping back to 4G.  I do not use EE for my home WIFI and that is OK as my laptop is connected fine - it just drops on my phone.Why does this keep happening?

Roam abroad

Hi, using my roam abroad allowance can I send a WhatsApp pictures holiday snaps etc using my my 4g rather than wifi without getting charged? Thank you 

Copsey1 by • Investigator
  • 792 Views
  • 5 replies
  • 5 Helpful
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