Mobile Data

EE APN Settings: Where to find them

Hi there, For APN settings please see our dedicated Help page at https://ee.co.uk/help/mobile/fix-problem/Managing-APN-settings. This Help page will give you the link to download the correct APN settings for your device. It will also give you a step-...

Problem with data usage

I've just top up and immediately checked my data usage and it showed is have 7.1 GB left of 8 GB. How is possible I've already used data in less than a minute when even my data is off?

Essential SIM Unlimited vs Essential Data SIM Unlimited - What's the difference?

Besides the "Data" SIM coming with no inclusive SMS's or Voice, what's the difference between the two tariffs?Can you use a standard SIM tariff in a MiFi device? Can you share data from the Data SIM to phones in the family group?

I’m still waiting a refund of £11.40

I was getting ready for a trip to New Zeland, wen I realized I needed some suggestions from EE, regarding using my mobile phone outside EU. Eventually I bought a package of £11.40 of data, which allows me to make calls and internet at low cost. Sadly...

Gift data to a tablet

Hi I need data on my tablet but I don't no how to gift it from my unlimited data phone to the tablet anybody help

Laggy internet

How do I check what Internet speeds my phone is receiving? Struggling with some streaming.

Resolved! Nicolemcalpine93

I would like too reduce the data allowance on my sim only contract if possible please

Resolved! Hej mam problem z wejsciem na strony porno na internecie ee

Podpowie może ktoś

Resolved! Se91ba

Resolved! Strange 5G issue

I have a monthly pay as you go SIM with 5G. However, whilst the 5G appears to work on some apps like safari, bbc iPlayer it doesn’t work on others like TikTok and WhatsApp. I have tried all the basic troubleshooting items phone turned off/on, turned ...

Poor mobile data service

I recently finished a monthly phone + calls and data package with EE and went onto a SIM only contract with EE with a throttled down max speed of 25mbs. I now struggle to stream video via SkyGo with 4G whereas I previously didn’t have an issue. I did...