Hotspot

[LFC--R__GR8]

It's more of a question looking for an answer, if I have unlimited data does that mean I won't get charged for using my hotspot atall?

[Chris_B]

@LFC--R__GR8  EE have never charged for using hotspot.  

[LFC--R__GR8]

Ah ok thanks just checking before using it alot haha

[Leanne_T]

Hi @LFC--R__GR8 

Thanks for coming here. 

Using the hotspot on your device is included in your plan as part of your data allowance.

Let us know if you need any further help 🙂

Leanne.

[Abi51]

My laptop is requesting a network security key when I try to connect to my mobile hotspot. How do I find this out please?

[Leanne_T]

Hi @Abi51 

Thanks for coming here. 

Have you entered the password for the personal hotspot on the laptop? 

Leanne. 

[Abi51]

Thanks for responding 🙂 I'm not sure what this password is? Is it specific to the hotspot or to the mobile contract account? I may need to ring up if it'll be easier to talk me through it. I'm a bit useless with tech!

[Leanne_T]

Hi @Abi51 

It is the phone that will provide a password for you to enter so you can hotspot. 

What phone are you using? 

Leanne.

[Abi51]

Ah, okay, it's a S22 I've just upgraded to

[Leanne_T]

Great thanks @Abi51 

Please see the Use a mobile hotspot on your Galaxy phone or tablet (samsung.com) support page for steps on getting connected and setting the password for you to enter on the laptop 🙂

Leanne.