Will stay connected work on and old sim

Kai682 · ‎20-05-2023

Will stay connected work on an old SIM card, before stay connected came out?

XRaySpeX · ‎20-05-2023

Probably not as your plan would not have included "stay connected".

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

Leanne_T · ‎21-05-2023

Hi @Kai682

Thanks for coming to the community.

Please see our What is Stay Connected? Help page for full information 🙂

Leanne.

Kai682 · ‎21-05-2023

Hiya,

I have had a Look on the Stay Connected webpage and nothing really helped, If I got a replacement sim, would this give me stay connected?

@Leanne

Leanne_T · ‎21-05-2023

Hi @Kai682

What plan do you have and when did you take out the contract or upgrade?

Leanne 🙂

XRaySpeX · ‎21-05-2023

No, a replacement SIM is just 1 on the same contract with the same no. to replace an existing SIM that has been lost, broken or of the wrong size for a new phone. What matters is when your current contract was started. Before or after 07/07/21?

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP