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A place to ask questions and share tips about using mobile data.

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EE APN Settings: Where to find them

Hi there, For APN settings please see our dedicated Help page at https://ee.co.uk/help/mobile/fix-problem/Managing-APN-settings. This Help page will give you the link to download the correct APN settings for your device. It will also give you a step-...

Sean_D by • Former EE Community Manager
  • 200032 Views
  • 50 replies
  • 24 Helpful

Unable to gift data for days

I have unlimited data on my contract, and 3 family members on my account. I normally gift data to them each month, but have been unable to do this since data refresh on 18th June. I get message saying website is under maintenance. I have tried updati...

Shardew by • Visitor
  • 1013 Views
  • 3 replies
  • 1 Helpful

Hot spot

Is hot sporting on a device free on ee I have an unlimited plan and am just wondering if I can hotspot a second ohone off it for long periods of time at no extra charge ? 

Oggy6 by • Visitor
  • 862 Views
  • 3 replies
  • 0 Helpful

Resolved! Gift data

How do I put gifted data on my phone as the wife has gifted me but I don’t know how to find it on my phone 

Appreciation for EE Roaming facility in USA

I am in the USA for last week. I have added roam abroad pass in my number. I must say, EE roaming is fantastic here in the USA. It's picking up the best available signals, I am always connected with data for navigation and everything. I am really hap...

drzia by • Skilled Contributor
  • 481 Views
  • 1 replies
  • 2 Helpful

Cannot share data

Second day in a row i cannot share data between my devices. It says Sorry we cant show this device's data right now. We will fix it soon. My question is HOW SOON? I need it today, please help

adade by • Visitor
  • 972 Views
  • 7 replies
  • 1 Helpful

Renewal

My contract is up this month and I get 20 g o net in my present deal but the text I got from ee says I only get 1g

jiri1983 by • Investigator
  • 1231 Views
  • 17 replies
  • 0 Helpful
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