Mobile Data

A place to ask questions and share tips about using mobile data.

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Forum Posts

EE APN Settings: Where to find them

Hi there, For APN settings please see our dedicated Help page at https://ee.co.uk/help/mobile/fix-problem/Managing-APN-settings. This Help page will give you the link to download the correct APN settings for your device. It will also give you a step-...

Sean_D by Former EE Community Manager
  • 166465 Views
  • 50 replies
  • 23 Helpful

EE Data SIM won't connect to internet

I have a new EE contract data SIM.  I am trying to use it in a Celerway Go portable router.  The router recognises the SIM, configures itself with what looks to be the correct settings (APN=everywhere), but the status never gets beyond 'connecting'. ...

EE hotspot

When I am trying to connect my laptop I can see message 'cant connect to this network' can someone advise why I am unable to connect?

JowitaS by Visitor
  • 376 Views
  • 1 replies
  • 1 Helpful

Resolved! All data gone when i went abraod

Hi community,I went abroad to egypt, was meant to get new data on 5th August, however ee app shows I've used all my data.Can't even gift data to a second account i have.  Plz help

Resolved! 2060 - used up data message is this a legitimate number?

Hi I have received a text saying the following from 2060 - is it legitimate?  Hi Jasmine. It looks like you're near your data limit. But here's the good news, you can get a full speed Unlimited Data Pass for only £12.49 more a month. This offer is av...

My phone won’t work abroad

I’m currently in Cyprus and my phone won’t work. I have roaming enabled on my account, I’ve tried every different network but still nothing. My wife and sons phones on the same account work fine. I really need it for work purposes, trying to speak to...

Dav78 by Visitor
  • 1166 Views
  • 11 replies
  • 0 Helpful

Resolved! Data

How do I share data with my daughter?Thanks Lins

Linny25 by Explorer
  • 427 Views
  • 3 replies
  • 0 Helpful