£2 for 2 days add on , 1142 not responding

[olly_501]

I received an offer for unlimited data for 2 days for £2 from 1152, the message said I can renew as many times as I like until midnight on 28th October, I have already used the offer twice, I have texted the the activation word to 1152, but have not received a response and the money has not been taken, how would I activate the add on when the number is not responding. 

[Leanne_T]

Hi @olly_501 

Thanks for coming to the community. 

Please give us a call on 150 and our pay as you go care team will get this looked into for you. 

Leanne 🙂

[Jonnie_77]

I had the same today from 1142 but for £5 for 5 days. 
I assume a scam? 

[Katie_B]

Hello @Jonnie_77. 

Texts from 1142 are genuine texts from EE. 

Have you text back and not received any acknowledgment?

Katie 🙂