Mobile Data

A place to ask questions and share tips about using mobile data.

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Forum Posts

EE APN Settings: Where to find them

Hi there, For APN settings please see our dedicated Help page at https://ee.co.uk/help/mobile/fix-problem/Managing-APN-settings. This Help page will give you the link to download the correct APN settings for your device. It will also give you a step-...

Sean_D by Former EE Community Manager
  • 200032 Views
  • 50 replies
  • 24 Helpful

Gifting data

Hi, I’ve received a notification saying I’ve almost used up my allowance for gifting data. I’ve never gifted data to anyone, is there a way to find out where it’s being gifted to?

Gelica by Visitor
  • 467 Views
  • 1 replies
  • 1 Helpful

Decrease bill

How can I manage my phone bill online my self? I want to change my plan it cost to much

Amal333 by Visitor
  • 1073 Views
  • 1 replies
  • 0 Helpful

Turn off mobile data from a different phone

Hi, I have an account with ee for my teenage daughter. At night I can tell my WiFi not to work on her phone, but she has mobile data. Is there a way of limiting her phone so that she cannot use mobile data at night ? Can I do this from the app on my ...

Liz2008 by Investigator
  • 10237 Views
  • 21 replies
  • 8 Helpful

Resolved! Data

How do I buy a data add on?

Becka3 by Visitor
  • 583 Views
  • 1 replies
  • 1 Helpful

Using Google Messages abroad

Hi. I'm taking a trip to Kenya in the new year and I was wondering if I will be charged for using Google Messages abroad? Would WhatsApp be a better solution?  I will be using both on wifi.What options would there be for calling from abroad?

PhilG65 by Contributor
  • 4093 Views
  • 3 replies
  • 1 Helpful

Unlimited Data

HelloI got Unlimited Data and I've just checked My EE and my Data usage states the following.Great news! Your plan includes unlimited data. What's more, you can gift up to 120GB of data to other phones and tablets on your account every month.You have...