21-01-2024 03:41 PM
I received a text saying I could unlimited data for a month from my birthday, 20th January. As advised, I texted Yes to 1216 but received a message saying that the text could not be sent. Any suggestions?
22-01-2024 08:19 AM
Hi @Baldric8
Thanks for coming here.
Are you replying to the message or sending a new text?
Can you add a picture of the text you received?
Leanne 🙂
22-01-2024 05:57 PM
22-01-2024 06:21 PM
Have you tried replying directly to the message, @Baldric8?
James
23-01-2024 06:06 PM
I cannot reply directly to the text.
23-01-2024 06:40 PM
Hi @Baldric8,
Please get in touch on 150 so a member of the team can apply the offer manually for you.
They'll be happy to help. 🙂
James
23-01-2024 06:49 PM
23-01-2024 06:55 PM
No problem, @Baldric8 🙂
James
23-01-2024 07:24 PM
I rang 150 and after 12 seconds, every time I call I get 3 beeps and the call is ended.
24-01-2024 08:20 AM
Could you try calling us from another phone please, @Baldric8?
Chris