EE doesn't offer mobile plans for your watch - Samsung Galaxy Watch 6 LTE

[pitos007]

I switched from Google Pixel Watch LTE to Samsung Galaxy Watch 6 LTE and I'm getting an error message "EE doesn't offer mobile plans for your watch" when setting up the mobile plan.

[Leanne_T]

Hi @pitos007 

Thanks for coming here. 

Do you have a pay monthly account? 

Are you connecting the watch to a Samsung phone? 

Leanne.

[pitos007]

Do you have a pay monthly account? - Yes, pay monthly for mobile and wearable 

Are you connecting the watch to a Samsung phone? - No, I've connected the watch to Google Pixel 6 running Samsung wearable app

[Christopher_G]

OK, thanks @pitos007 

It may be worth speaking to our technical support team to see if they can help set the plan up for you from our side.

Chris

[Halfman]

I am in the exact same position as you. I am using the pixel fold and got myself the pixel watch 6 classic lte , which I am.not able to use on a mobile plan.

Any work arounds or is my best option to get a Samsung phone which will be compatible.

[pitos007]

The only way is to have a Samsung phone at the moment. I guess I'm one of many people who cancelled the watch LTE contract because of that.

[Jamzieth]

Samsung watches will only allow a data connection if connected to a Samsung phone.  This was confirmed to me by Samsung and, due to me losing faith in Google, has led me to switch to Samsung.  Works flawlessly.

[jaivikp]

Hi, 

Something with me, where did you get the watch from ? I got my from U.S

And did you get this resolved?