Samsung galaxy a15 5g

Harry66 · ‎05-08-2026

Hi i have a samsung galaxy a15 4g/5g phone i upgraded my sim today to a 5g but it still says 4g on my phone any idea why that is.

XRaySpeX · ‎05-08-2026

Settings > Connections > Mobile Networks > Network Mode = 5G Preferred.

EE hasn't had 4G only SIMs for ages.

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To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

Harry66 · ‎05-08-2026

Hi i just looked and it just says 4g no option to change to 5g does that mean my phone is 4g only then.

XRaySpeX · ‎05-08-2026

Looks like it!

What is the Product Name & Model Name under About Phone?

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP