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A place to ask questions and share tips about using mobile data.

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EE APN Settings: Where to find them

Hi there, For APN settings please see our dedicated Help page at https://ee.co.uk/help/mobile/fix-problem/Managing-APN-settings. This Help page will give you the link to download the correct APN settings for your device. It will also give you a step-...

Sean_D by • Former EE Community Manager
  • 132321 Views
  • 49 replies
  • 20 Helpful

Personal hotspot

My phone mysteriously "crashed" yesterday and now I have no personal hotspot -- and it's telling me I have to contact EE to get permission to add a hotspot to my account. What?! I had one until yesterday! I have unlimited data on my account. How do I...

Megan1200 by • Investigator
  • 396 Views
  • 5 replies
  • 0 Helpful

Resolved! Unable to gift data.

Currently on an unlimited data package but unable to gift data to other phones in my nameError message says unable to gift data as you have less than 550mb of dataI can gift from other phones eg one has 2gb of data left I can gift from, but nit the o...

DaveJ65 by • Explorer
  • 433 Views
  • 2 replies
  • 2 Helpful

Data outside EU

I am currently in Barbados and I would like to add data for one day.i cannot do so in my account as the add-ons show only for EU

Resolved! Roaming

I have a business account with a £2 EU built in add-on.  Does this cover USA and does it kick in automatically when roaming required.

Resolved! Gifted data

Why am I getting a notification saying iv used 80%of my gifted data ? I use my hotspot for my Xbox and was assured I had no limits on doing this at time of taking out this contract 

flash70 by • Visitor
  • 330 Views
  • 2 replies
  • 2 Helpful
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