Mobile Data

A place to ask questions and share tips about using mobile data.

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Forum Posts

Our new Data Add - ons

Exciting news! We've launched our brand new Data Add-ons for PAYG customers. We've replaced the current Add-ons with our new clearer and easier to understand Data Add-ons. New PAYG Data Add-ons 1 Day Add - ons 1GB - £3Unlimited - £5 7 Day Add - ons ...

JordanTA by EE Knowledge Specialist
  • 50 Views
  • 0 replies
  • 3 Helpful

EE APN Settings: Where to find them

Hi there, For APN settings please see our dedicated Help page at https://ee.co.uk/help/mobile/fix-problem/Managing-APN-settings. This Help page will give you the link to download the correct APN settings for your device. It will also give you a step-...

Sean_D by Former EE Community Manager
  • 165436 Views
  • 50 replies
  • 23 Helpful

Incorrect mobile data usage

I'm on a sim-only deal that I've had for a few years now, using a Pixel 4a. It's showing me that I've used over 50Gb of mobile data this month, but the per-app breakdown shows 1.7Gb for the top app and 67Mb for the next one down.The latter is more co...

Resolved! broadband

how can i see how much intrnet left on my phone 

fred1976 by Visitor
  • 299 Views
  • 1 replies
  • 1 Helpful

Where did my data go??

I have a very modest monthly allowance, for 5 years I made do with 1Gb, though recently it has shot up to 5Gb! On average, I use about 300Mb to 500Mb/month, I rarely use phone when I'm out, and if I do, it's only when I have a good WiFi connection.In...

stephen5000 by Skilled Contributor
  • 1590 Views
  • 19 replies
  • 2 Helpful

Extra data

I need to put more data on my sons phone he is away on hoilday  and I’m the account holder and need to do this for him 

Slates8 by Visitor
  • 333 Views
  • 2 replies
  • 1 Helpful

Shared data roam abroad pass and fair usage policy

I have a pay monthly 150GB data unlimited calls and unlimited texts sim only contract with EE.On my account I also have sim only contracts for my wife and children all unlimited calls and texts but with less data.I normally share/gift my data allowan...

Lochy by Investigator
  • 1768 Views
  • 6 replies
  • 2 Helpful