Forum Posts

EE APN Settings: Where to find them

Hi there, For APN settings please see our dedicated Help page at https://ee.co.uk/help/mobile/fix-problem/Managing-APN-settings. This Help page will give you the link to download the correct APN settings for your device. It will also give you a step-...

Sean_D by Former EE Community Manager
  • 161854 Views
  • 50 replies
  • 23 Helpful

Where did my data go??

I have a very modest monthly allowance, for 5 years I made do with 1Gb, though recently it has shot up to 5Gb! On average, I use about 300Mb to 500Mb/month, I rarely use phone when I'm out, and if I do, it's only when I have a good WiFi connection.In...

stephen5000 by Skilled Contributor
  • 1543 Views
  • 19 replies
  • 2 Helpful

Extra data

I need to put more data on my sons phone he is away on hoilday  and I’m the account holder and need to do this for him 

Slates8 by Visitor
  • 326 Views
  • 2 replies
  • 1 Helpful

Shared data roam abroad pass and fair usage policy

I have a pay monthly 150GB data unlimited calls and unlimited texts sim only contract with EE.On my account I also have sim only contracts for my wife and children all unlimited calls and texts but with less data.I normally share/gift my data allowan...

Lochy by Investigator
  • 1736 Views
  • 6 replies
  • 2 Helpful

Mobile data no longer works

Hi, a few days ago my mobile data just stopped working completely. When I turn mobile data on nothing happens and I don’t even get the 3G/4G symbol come up to say it’s on anymore. I have tried all the online trouble shooting like resetting network se...

Loraalex by Investigator
  • 576 Views
  • 9 replies
  • 0 Helpful

Data Plans

Pls,how can I subscribe for the monthly unlimited data plan and what's the cost?

Resolved! Data

Hello my data has ended sooner than usual how can i buy more ?