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A place to ask questions and share tips about using mobile data.

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EE APN Settings: Where to find them

Hi there, For APN settings please see our dedicated Help page at https://ee.co.uk/help/mobile/fix-problem/Managing-APN-settings. This Help page will give you the link to download the correct APN settings for your device. It will also give you a step-...

Sean_D by • Former EE Community Manager
  • 180779 Views
  • 50 replies
  • 24 Helpful

Mobile data not working

My mobile data has stopped working this morning. I've tried resetting my phone and resetting network settings but nothings working. Can anyone help?

Data sharing

I am unable to share data from the app even after closing the app and re starting. getting error messages

Tennore by • Visitor
  • 440 Views
  • 1 replies
  • 0 Helpful

Data sharing not working

I am the main account holder and the app and website won't let me share data with my kids.There seems to be a technical fault but when I try to call the wait time is in excess of 40 mins.Anyone else having the same issues? 

INDIJET by • Visitor
  • 1999 Views
  • 14 replies
  • 4 Helpful

Re: Excessive data usage in just 12 hours?!!

Sorry to hijack this thread but I am also experiencing unexplained high data usage.  And I have also just upgraded to a new higher data contract.  Previously I would barely use 6gb per month, whereas I have apparently used a massive 7GB in the past 2...

PaulRo by • Investigator
  • 2616 Views
  • 25 replies
  • 13 Helpful

Resolved! Gifting data limits

I’m wanting to get a sim only for my son, I have 100gb allowance. Is there limits on how much data I can gift if I were to buy a low allowance sim? for instance; if I got a 1gb sim can I gift him say 20gb per month?thanks in advance:)

Glenn93 by • Skilled Contributor
  • 2913 Views
  • 10 replies
  • 8 Helpful

Wasif

Hi My mobile data is not working from last 1 hour. 

Gifting data outside Uk

I’m trying to gift data to my children but it’s not going through, is it because am outside the country?

Yeti1974 by • Explorer
  • 349 Views
  • 2 replies
  • 0 Helpful
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