Hi there, For APN settings please see our dedicated Help page at https://ee.co.uk/help/mobile/fix-problem/Managing-APN-settings. This Help page will give you the link to download the correct APN settings for your device. It will also give you a step-...
Am abroad but unable to use data as I think I set a 2GB limit for a reason don't know why. How do I change it?
A couple of weeks ago I went to America so I turned off my mobile data so I didnt pick up a large bill. Since returning to the UK I've switched my data off but it won't let me use it. It's not connecting me to the Internet on my phone or letting me u...
Hi, I've been using a 4GEE wifi mini as a temporary solution whilst my fibre broadband is down and waiting to be fixed. I had purchased 30MB of data that could be used within 2 months, however I inadvertently used up the data within a few weeks. I pr...
My phone alerted me to a download. I pushed this. It was very slow and kept stopping. When it reached 16% an alert arrived saying my data usage was used until the present period expired. According to my account that is 23/03. Is it safe ,re cost, to ...
Hello. I have a data remaining 90GB in uk I’m in Iceland now. Can I use data in Iceland? And if I can, how much can I use?
Hi. My current plan started well before July 2021. And when in Europe (eu) I usually receive the test saying my mins, data etc can be used at no extra cost (got this messageas recentlyas mid feb).Yesterday however i received a text saying id be charg...
Hello,I have an issue that my EE plan cannot make any cellular data connection. It used to work, then stopped. It's not dependent on location. I use my EE plan via eSIM on an iPhone 13 (2nd line).Unfortunately as I am a business user (not the billing...
Hi. I have triad to ring a Swedish Mobile but vant get through. Might be my spending cap or restrictive usage. Never happened before so thought I’d check. xxxxxxxxxxx. Thanks [Mod edit: Please do not share personal details as your posts are visible t...
