Skip to main content
Forum FAQ's

Mobile Data

A place to ask questions and share tips about using mobile data.

cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

Sign In to Post

EE APN Settings: Where to find them

Hi there, For APN settings please see our dedicated Help page at https://ee.co.uk/help/mobile/fix-problem/Managing-APN-settings. This Help page will give you the link to download the correct APN settings for your device. It will also give you a step-...

Sean_D by • Former EE Community Manager
  • 160301 Views
  • 50 replies
  • 23 Helpful

Resolved! My mobile data isn't working

It says on the website that I have all of my mobile data available but when I turn mobile data on it doesn't work. Anyone know why?

benwray by • Visitor
  • 2037 Views
  • 27 replies
  • 5 Helpful

Data usage??

I currently have 9 Google Pixel 6a phones for business use, all these have been set up with parental guidance (via the EE website) as they are purely for business use (courier work). They have the app downloaded (courier app for the business) onto th...

dsw2008 by • Explorer
  • 379 Views
  • 2 replies
  • 4 Helpful

No access in Singapore

Same  as some other posters on here, I am getting no access to data etc in Singapore. I m on an annual contract and as a frequent traveler pay for the annual data roaming add on which includes. Singapore. I have turned my phone off and on, tried to c...

JMA64 by • Investigator
  • 648 Views
  • 11 replies
  • 2 Helpful

Problems about mobile data

My EE shows that I have had a 15 pounds’ subscription pack, and that 50GB left of 50GB data. But it turned out the mobile data is still unusable on my phone. Did I lost any step or something? How can I solve this?

Bt data add on

I accepted the offer of double data as a BT customer but in the EE app my contract still shows the original amount on screen, even though it also says I have the double data applied. It refreshed yesterday so I haven't used it in one day.. Does the a...

Nqytr7 by • Investigator
  • 351 Views
  • 3 replies
  • 0 Helpful
Most solutions
More
Top Helpful authors
More