Skip to main content
Forum FAQ's
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

7GB of data run out in a matter of days

Samuel1985
Visitor

‎04-01-2024 05:38 PM

I've just switched to EE with a 5GB plan, this ran out in a week. I've just purchased 2GB, which has run out in two days! I had 5GB with my old provider and this never happened. Nothing has changed re my usuage.

0 Helpful
2 REPLIES 2
Northerner
EE Community Star
EE Community Star

‎04-01-2024 06:06 PM

Hi @Samuel1985 

What device. If you are using your SIM in a phone check the data app to establish your usage.

Thanks 



To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.
0 Helpful
bristolian
EE Community Star
EE Community Star

‎04-01-2024 06:10 PM

Android & Apple phones have a data counter facility that itemises your data usage app-by-app, and can also be set to count matching your billing cycle.

The answer to "what has used my data" queries often rests in this menu.

0 Helpful