Hi there, For APN settings please see our dedicated Help page at https://ee.co.uk/help/mobile/fix-problem/Managing-APN-settings. This Help page will give you the link to download the correct APN settings for your device. It will also give you a step-...
Hi number ending 325 it’s sayin it’s blocked from using data
Hello. I've used current plan for 3months but I want to change the plan. Recently I got message from EE that my 50% discount will expire and I can change my plan at ee website. However, while I used my phone, I thought data is too slow than I expect ...
I received a text telling me that I had used up 80% of my data and then an hour or so later I received another one telling me that I had used 100% of my data. I was connected to my WiFi so I’m not sure how this happened and this seems to keep happeni...
Hello,I just started using Ee today.I don’t know how to activate the sim. No mobile network connection on my phone.I tried to connect my sim via ee app,i asked for a code and entered the ee sim number but no text arrived for the code.What should I do...
I received this text that said I should be getting unlimited data for the next 30 days as a birthday gift however, I just received a text saying I have used all of my data for the month ?
Hi I am going on a cruise in January around the Caribbean. I know I will have to buy an add on for mobile data but because I am stopping off everyday at different places. Barbados. Dominica. Puerto Rico. Virgin Islands etc. I can’t put multiple place...
Hello, My wife and I are on our own 30 Day Essential SIM deals (5gb data each). My wife’s data is running very low, can I gift her say 1.5gb of my data? She’s going on a trip and needs the data for her phone satnav.
17/01/24currently outside the eu and bill has refreshed and is showing no data. I need to gift some to a family member in the uk. I can’t see my usage on the app..it says EE can’t show it and to try later but I have been looking at this for the last...
