Hi there, For APN settings please see our dedicated Help page at https://ee.co.uk/help/mobile/fix-problem/Managing-APN-settings. This Help page will give you the link to download the correct APN settings for your device. It will also give you a step-...
I ran out of data and I try to add on data, I have enough money in the account to buy whatever I need but always says error
I don't use much data - I have 3GB per month and it always lasts no problem. Three days after the refresh I got the 80% warning - twenty minutes later, yes twenty minutes - the 100%. What's that about? Anybody have similar?
I currently have an unlimited contract with a 5GEE router.What fair usage policy applies to this specific case.
I switched from Google Pixel Watch LTE to Samsung Galaxy Watch 6 LTE and I'm getting an error message "EE doesn't offer mobile plans for your watch" when setting up the mobile plan.
I received a text saying I could unlimited data for a month from my birthday, 20th January. As advised, I texted Yes to 1216 but received a message saying that the text could not be sent. Any suggestions?
I cannot connect to Minecraft realms while using my data from my phone. It tries to connect and gets stuck on a joining realm screen. I can connect using my phone connected to wifi at home. I can connect using other phones as a hotspot ( Ee and other...
Hi,I ran out of mobile data yesterday and had no wifi. I’m on the discontinued £1 Talk and Text weekly pack. I texted ‘ADD DATA’ to 150 and following the instructions texted ‘500 MB WEEK’. I then got the following message:“We are removing support for...
Need to remove unlimited data add on, it's was easy to put on but seems more difficult to remove, any ideas
I'm struggling to use my mobile hotspot on my work laptop. I know it's not the laptop as my friend's iPhone hotspot worked and connected.I've looked at settings, and I have 30Gb data. The laptop connects to the hotspot with and without password (trie...
