Mobile Data

EE APN Settings: Where to find them

Hi there, For APN settings please see our dedicated Help page at https://ee.co.uk/help/mobile/fix-problem/Managing-APN-settings. This Help page will give you the link to download the correct APN settings for your device. It will also give you a step-...

Resolved! Gift data

I cant gift data for my daughter can you help me please ?

Resolved! No Connection with FB Messenger and Facebook

I have IPhone 14 pro. I can not establish a secure connection with facebook via Mobile data. I tried in safari and in application as well.In application the messages comes in but not going out. Via Wifi both perfect. I guess the fault with EE.

Resolved! Can I use gifted data without paying roaming charges

I have the Roaming Abroad pass included with my contract. We recently added ee lines for our children on the understanding that we could gift them data when abroad that they could use for the duration of the trip without paying the daily roaming char...

Watch 6 classic

I have watch 6 classic, I'm using it on Bluetooth as can't get data to work. The phone I'm using is fold 5 on o2 is this why I can't find a data plan ,my watch has a phone number and 4gb data I got this info from the ee app. There was no instructio...

Resolved! How can i load data on my phone please

Gift data

Hi I’ve brought a we sim for my router and I’m trying to get gift data from my re app but it says no contact so I phoned EE and they say the gift data isn’t work right now on the app but they could do it over the phone… Is that right because I wanted...

Data gifting urgent

I News to gift data urgently and the app is down for a few days now please help

Re: Can't receive text messages or use internet while on call

My mobile data not working during the call

Roaming data usage not reflected in data allowance

I've been travelling quite extensively and using the £2.29 per day service to access roaming on my 25GB mobile data plan. I know for sure that I"ve used quite a bit of data, yet my data usage says I've only used 6GB (have been using data to access co...

Gifting data to a phone in my family plan

I'm trying to gift my daughter data, she is on my plan but I don't have the option to gift data to her. I do have the option on there to gift to my son who is also on my plan. Can you advise?