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A place to ask questions and share tips about using mobile data.

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EE APN Settings: Where to find them

Hi there, For APN settings please see our dedicated Help page at https://ee.co.uk/help/mobile/fix-problem/Managing-APN-settings. This Help page will give you the link to download the correct APN settings for your device. It will also give you a step-...

Sean_D by • Former EE Community Manager
  • 132382 Views
  • 49 replies
  • 20 Helpful

Oppo reno 6 pro 5G issue on 5G network

Hello guys, i have oppo reno 6 pro 5G device. I observed very big issue while running on EE sim. As have an unlimited 5G data but I can't use it as while i runs 5G in my mobile with EE sim i got maximum 40mbps downloading speed (certified checked onl...

Resolved! Snapchat does not access mobile data

Snapchat does not work on mobile data, it used to them just stopped.We have had a replacement SIM, logged out of Snapchat and back in, deleted the app and reinstalled, checked the app is up to date We have contacted Snapchat who advised the issue is ...

Re: Tethering on unlimited data plan

I got the unlimited plan on ee in order to use on my laptop and iPad as the phone is too small to view videos or do anything else, however I have now found out that I can only tether 100.5 gb which comes out of the gifting so the tethering is counted...

katashaha by • Contributor
  • 17323 Views
  • 35 replies
  • 9 Helpful

Stolen mobile data??

Hi. I’m wondering if anyone has had this problem at all??I’ve had the same mobile data allowance now for years, 7gb per month. I’ve always been a low user of this allowance prob no more than 3gb used every month. my usage has now gone through the roo...

Just want to give data

I can’t stand this new conversation functioni just want to log in & give my children data but that function is hard to findmuch prefer the old app 

Resolved! Data sharing from unlimited plan

Good evening folks. I am the bill payer and I have an additional 2 lines for family, we are all sim only and each have 200gb, 200gb and a 5GB line which we move data between each other. But with the current price rise I have worked out I could have a...

thompy by • Contributor
  • 1045 Views
  • 3 replies
  • 2 Helpful

Resolved! I can’t use mobile data

I can’t use my mobile data when I start using the WhatsApp or facebook may I know why this issue and I iPhone users 

data

says i have no data when i have 160gb and cant transfer data

Iphone messages green not blue?

I have an EE esim in my Iphone 11 but for some reason it will not allow me to send I-messages, (blue) only text messages (green) does anyone know why?

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