Mobile Data

A place to ask questions and share tips about using mobile data.

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Forum Posts

EE APN Settings: Where to find them

Hi there, For APN settings please see our dedicated Help page at https://ee.co.uk/help/mobile/fix-problem/Managing-APN-settings. This Help page will give you the link to download the correct APN settings for your device. It will also give you a step-...

Sean_D by Former EE Community Manager
  • 133763 Views
  • 49 replies
  • 20 Helpful

Resolved! My new sim is not working

Hii just got my new pay monthly sim card and the internet is not working on my phone but it is working on my old one, i tried contacting EE but is impossible to speak with an actual person.Why is this happening? the phone is sim free and is working f...

batman4 by Investigator
  • 2776 Views
  • 20 replies
  • 4 Helpful

Data usage double what I'm using

Hi The data usage on My EE is showing double what I'm using on my samsung phone.I'm using EE's recommended data usage  monitoring App 'My Data Manger' and this mornings test I only had spotify active for syncing playlists  and it used 594MB (see atta...

Screenshot_20230716-125340_My Data Manager.jpg
PMEE by Contributor
  • 950 Views
  • 16 replies
  • 5 Helpful

Resolved! My mobile data isn't working

It says on the website that I have all of my mobile data available but when I turn mobile data on it doesn't work. Anyone know why?

benwray by Visitor
  • 1764 Views
  • 27 replies
  • 5 Helpful

Data usage??

I currently have 9 Google Pixel 6a phones for business use, all these have been set up with parental guidance (via the EE website) as they are purely for business use (courier work). They have the app downloaded (courier app for the business) onto th...

dsw2008 by Explorer
  • 321 Views
  • 2 replies
  • 4 Helpful

No access in Singapore

Same  as some other posters on here, I am getting no access to data etc in Singapore. I m on an annual contract and as a frequent traveler pay for the annual data roaming add on which includes. Singapore. I have turned my phone off and on, tried to c...

JMA64 by Investigator
  • 498 Views
  • 11 replies
  • 2 Helpful