Mobile Data

EE APN Settings: Where to find them

Hi there, For APN settings please see our dedicated Help page at https://ee.co.uk/help/mobile/fix-problem/Managing-APN-settings. This Help page will give you the link to download the correct APN settings for your device. It will also give you a step-...

Resolved! Re: Phone shows strong 4G connection but doesn't have internet connection

Same issue, I run dual sims Three and EE and both sims display 4G, 4G+ & 5G between 1 and full reception and currently EE has no Internet when Three does. Having just moved one business sim to EE for additional network coverage I'm pretty disappointe...

Re: Welcome to new EE

I'm an EE customer, I ditched BT several years ago, so this merging of BT and EE is making me feel a little uncomfortable if I'm being truly honest. I regularly do speed test checks and I have noticed since this "launch" that my speeds on 4g mobile b...

Data roaming in EU with subscription pack

Hi there,I purchased £15 subscription pack with 25GB of data on 19th of June before coming to Italy. I just arrived in Rome this morning but since then I don't have any internet at all, although I got a text message from 150 stating that I can use my...

Struggling to gift data can anyone help please 🙏

Cannot see where data has been used

My data allowance renews on 2nd of the month and I got a text yesterday saying I'd used all 9gb even though the mobile app usage screen on my phone was showing that I'd only used 3.88gb. I phoned EE at lunchtime to try to find out what was happening ...

Data

So my data isn’t working I have over 12GB and it’s not been working for a couple of days

Re: Phone shows strong 4G connection but doesn't have internet connection

Me same problem today all da

No internet access

I have not had internet access for about 5 hours, the balance has been added to my number but it still does not connect anywhere, I live abroad and you have been using your service from roaming packages for a long time, right now [mod edit: please ...

what data package have i got

Resolved! Question

Would it be possible to use my vodafone sim card in my phone and a ee sim card in the 4GEE mini wifi router and use the data from the mini wifi router?