Mobile Data

A place to ask questions and share tips about using mobile data.

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Forum Posts

EE APN Settings: Where to find them

Hi there, For APN settings please see our dedicated Help page at https://ee.co.uk/help/mobile/fix-problem/Managing-APN-settings. This Help page will give you the link to download the correct APN settings for your device. It will also give you a step-...

Sean_D by Former EE Community Manager
  • 166406 Views
  • 50 replies
  • 23 Helpful

Cheapest option for data only sim?

I already have 3 numbers (mine plus family) where I gift the data each month. I am trying to add a data only sim, doesn't need any monthly allowance. Cheapest I have been offered is £9.10 month, 5GB, 24 months. I don't mind paying £2-£3. I have loads...

Jonpmat by Established Contributor
  • 406 Views
  • 1 replies
  • 0 Helpful

4G wired tether latency, packet loss, instability

Hi there, I use my 100gb data plan to tether to my PC for gaming and work over Zoom. The connection regularly spikes to ping over 100 (several times a minute) from around 20-30. This is not specific to any app I am using as I can monitor the lag spik...

SMania by Investigator
  • 1056 Views
  • 7 replies
  • 0 Helpful

Resolved! BT data add on activation

My EE alert says I'm close to my limit but I have BT double data, this isn't the amount shown on the warning. Will the extra data just start when I run out of my EE contracted amount? 

Nqytr7 by Investigator
  • 424 Views
  • 3 replies
  • 2 Helpful

Resolved! How do I increase my data?

I've searched extensively for how to do this. I'm sure it's an option to increase the amount of mobile data I am given each month? I remember easily finding several packages a while back, but this site seems to have change and now I can't find anythi...

gift data

why cant i gift data to my other phone number as i pay for this service  

7GB of data run out in a matter of days

I've just switched to EE with a 5GB plan, this ran out in a week. I've just purchased 2GB, which has run out in two days! I had 5GB with my old provider and this never happened. Nothing has changed re my usuage.

Resolved! Roaming add on for South Africa

HiI'm travelling to South Africa next week, I'm wondering if there are any add ons to use data, minutes etc when over thereThanks 

THM90 by Visitor
  • 2475 Views
  • 1 replies
  • 1 Helpful

Resolved! Data

I can't buy or renew my data bundles. Much as I try I can't and I no longer see my data usage on the app. What is happening?Have been without internet for over 24hrs 

Ay232 by Visitor
  • 406 Views
  • 1 replies
  • 0 Helpful

Resolved! Gifting Data

I used to be able to gift data to my daughter, but her number no longer comes up as an option. I'm still the owner of the number so I can still manage the account just not gift to it? Any ideas why this might be?