Mobile Data

EE APN Settings: Where to find them

Hi there, For APN settings please see our dedicated Help page at https://ee.co.uk/help/mobile/fix-problem/Managing-APN-settings. This Help page will give you the link to download the correct APN settings for your device. It will also give you a step-...

Transfer data

How can I transfer data

Resolved! Data

I can't buy or renew my data bundles. Much as I try I can't and I no longer see my data usage on the app. What is happening?Have been without internet for over 24hrs

Resolved! Gifting Data

I used to be able to gift data to my daughter, but her number no longer comes up as an option. I'm still the owner of the number so I can still manage the account just not gift to it? Any ideas why this might be?

Re: Mobile data abroad ( Barbados)

What is the data costs to add on in Barbados?

European roaming

My contract includes unlimited data and European cover. Am I right in the time limit in 1 visit abroad is 60 days? What happened after this?Reason I'm asking if I'm traveling to Spain and back for 85 days via France on 15th January to early April.

Gifting data

I can’t seem to gift data. It say service not available. Please try later. I’ve been trying all day. And I really need data. Anyone else having this issue or know a solution. Thanks

Resolved! 100gb but I have unlimted

Hi there I was wondering if any one could help me I noticed that on my data usage it says to 100gb but I am on unlimited could some one explain this am I restricted to 100gb only a month

Cape Verde Data

Hi, can you buy a data roaming add on for Cape Verde and if so how much please?

Remote system monitoring problems.

I install remote power systems and when required I use an EE mobile wifi device to provide internet access for the monitoring gear. In this case, it is a Victron Colour Controller.All remote viewing functions work fine, but recently I have been unabl...

Resolved! Data Help.I need to get more Data.How?

How do i get more data added please.