Mobile Data

A place to ask questions and share tips about using mobile data.

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Forum Posts

EE APN Settings: Where to find them

Hi there, For APN settings please see our dedicated Help page at https://ee.co.uk/help/mobile/fix-problem/Managing-APN-settings. This Help page will give you the link to download the correct APN settings for your device. It will also give you a step-...

Sean_D by Former EE Community Manager
  • 180181 Views
  • 50 replies
  • 24 Helpful

Mobile data add on

I have monthly package which is of 125 gb per month, which is not sufficient to me so to add mobile data what should I do

Mobile data om a cruise

Hi guys, I'm off on a cruise to Turkey, Greece, Crete and was wondering if it was free to use my data there, nothing serious just Facebook,emails etc,cheers.

Resolved! Touring europe

Travelling to France for 2 weeks on 23 May. Need extra data about 20gb added to allow me to look up maps vist internet sites etc. how should I add this on

S24 Ultra - No Internet!

Received my S24 ultra 2 weeks ago and all was well...Today it decided it wasn't going to connect to mobile data, can receive and make calls etc just nothing on mobile data.Tried everything in the self help guides on EE website and nothing works, any ...

Keegan90 by Contributor
  • 892 Views
  • 9 replies
  • 6 Helpful

Gifted data lost.

i gift data to my family every month.  This month the gifted data left my account but hasn’t arrived  at the other accounts.How do I get the lost data reinstated?john

Data usage

I have been with BT for over 10 years on the same mobile data package. since I have moved over to EE my usage seems to have increased drastically, without me using anything different? is anyone else having the same issue?

Mobile data

  I have a 125gn data plan which reset on the 9th of Feb, apparently according to EE app I've used 123 out of 125 since then. Even though I've been using WiFi. Yet my phone's data usage in my settings says I've only used 2.6gb can anyone tell me whic...

Phone

when Out and about my mobile data is not working..I have enough Data and all settings are switched on ok but cannot access the internet/email etc!

Monkeys02 by Investigator
  • 398 Views
  • 5 replies
  • 0 Helpful