Transfer WhatsUp

yonee1
Visitor

‎02-09-2024 11:20 AM

I am transferring from BT to ee mobile account and have been given new replacement sims for phones. Our numbers will not be changed. Before I do this - will I lose all historical messages on the WhatsApp existing on my phone ? 

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3 REPLIES 3
bristolian
EE Community Star
EE Community Star

‎02-09-2024 11:23 AM

Changing SIMs should not result in a loss of any app data - WhatsApp or otherwise.

You'd have to check specifics with WhatsApp though - EE didn't design the app, they provide an internet connection for apps to work.

XRaySpeX
EE Community Star
EE Community Star

‎02-09-2024 12:14 PM

@yonee1 : WhatsApp msgs are associated with your mobile phone no. As long as you keep your phone no. you will retain & be able to access your WhatsApp msgs. You can even access them as well from a PC away from your mobile.

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Northerner
EE Community Star
EE Community Star

‎02-09-2024 12:40 PM

Hi @yonee1 

Back up your WhatsApp messages to be safe. 

Thanks 



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