Hi there, For APN settings please see our dedicated Help page at https://ee.co.uk/help/mobile/fix-problem/Managing-APN-settings. This Help page will give you the link to download the correct APN settings for your device. It will also give you a step-...
Something strange happened overnight. I got a text from EE at 2:19am telling me I'd used 80% of my data. Then at 3:23am, all my data is gone. All this while I'm asleep in bed.I have an iPhone with OS fully up to date. WiFi is available for any backgr...
Hi, hoping someone can help me! I have 10gb of data on my phone and very rarely come even close to using all of it. The last 2 months, well before the end of my billing window my usage suddenly spikes despite absolutely no change to usage. I paid for...
Hi i am new to ee done a sim swap but the sim i have been sent has failed to work tried it in another phone no signal how do i get a replacement?
I have an issue. I have two new sims - they were both purchased with a 20gb allowance. They both showed as 10gb on Sunday through the app, on the account for June, with no allowance allocated for July. I got a message at 15.39 on Sunday saying I h...
Hello.. there is a problem of loading data to my site here is the linkhttps://futsalall.com/looing for the solution
I have upgraded to double data and now my data isn’t working
I went to bed last night with my data off and when I woke up I got two messages from EE, saying I used 80% of my data and then 100%. I am confused as why this happened as I was connected to Wi-Fi the whole time and my phone never disconnected. My pho...
I have a monthly allowance of 5Gb. I have recently noticed that on looking at my plan, it states, 'Total free data - unlimited'. What exactly does this mean, is my allowance now redundant?
Hey currently in the Caribbean and I wanted to send some messages and pictures to a friend via iMessage but I’ve read it’s okay and that it’s just data/Wi-Fi it uses so you won’t be charged so I wanted to double check!
