Mobile Data

A place to ask questions and share tips about using mobile data.

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Forum Posts

EE APN Settings: Where to find them

Hi there, For APN settings please see our dedicated Help page at https://ee.co.uk/help/mobile/fix-problem/Managing-APN-settings. This Help page will give you the link to download the correct APN settings for your device. It will also give you a step-...

Sean_D by Former EE Community Manager
  • 160301 Views
  • 50 replies
  • 23 Helpful

Data gifting

Have been trying to gift data for 4 days (the plan I am on requires me to manually gift data to my kids) but keep getting this message. Anyone else having this problem? TIA

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No data plan

I have just transferred from O2 to EE and I now have no mobile data on my EE SIM card even though I have already been charged £18 for EE services? Can someone please let me know what’s happening as I commute weekly for about 4-5 hours and I need to b...

Resolved! Re

How do post data to someone 

Oppo reno 6 pro 5G issue on 5G network

Hello guys, i have oppo reno 6 pro 5G device. I observed very big issue while running on EE sim. As have an unlimited 5G data but I can't use it as while i runs 5G in my mobile with EE sim i got maximum 40mbps downloading speed (certified checked onl...

Re: Tethering on unlimited data plan

I got the unlimited plan on ee in order to use on my laptop and iPad as the phone is too small to view videos or do anything else, however I have now found out that I can only tether 100.5 gb which comes out of the gifting so the tethering is counted...

katashaha by Contributor
  • 23770 Views
  • 35 replies
  • 9 Helpful

Stolen mobile data??

Hi. I’m wondering if anyone has had this problem at all??I’ve had the same mobile data allowance now for years, 7gb per month. I’ve always been a low user of this allowance prob no more than 3gb used every month. my usage has now gone through the roo...

Just want to give data

I can’t stand this new conversation functioni just want to log in & give my children data but that function is hard to findmuch prefer the old app 

Resolved! Data sharing from unlimited plan

Good evening folks. I am the bill payer and I have an additional 2 lines for family, we are all sim only and each have 200gb, 200gb and a 5GB line which we move data between each other. But with the current price rise I have worked out I could have a...

thompy by Contributor
  • 1191 Views
  • 3 replies
  • 2 Helpful

Resolved! I can’t use mobile data

I can’t use my mobile data when I start using the WhatsApp or facebook may I know why this issue and I iPhone users