Mobile Data

EE APN Settings: Where to find them

Hi there, For APN settings please see our dedicated Help page at https://ee.co.uk/help/mobile/fix-problem/Managing-APN-settings. This Help page will give you the link to download the correct APN settings for your device. It will also give you a step-...

Add spend cap (travelling abroad) BT paying for EE

HiI pay for my EE monthly mobile via BT. When I go to my account details all I get is the option to change my password.I will be travelling abroad for a week shortly and want to ensure there is a spend cap on my phone. How do I do this?Thanks in ad...

Unusually high calls demand

Does anyone know the time that EE doesn’t have unusually high calls? Iit’s not unusual as the last 3 times I’ve called it states “unusually high call demand” 路‍

Resolved! I want to check my usage

I want to check my data usage

Not registered on network

Data

My daughter has a sim only plan with unlimited data , however she has no data .

Resolved! Data

How can I check how much data I have used please?

Resolved! Mobile data

Are hotshots and tethering included in my mobile data package?

Unlimited data add on

Today I bought a 1 day unlimited data add on in order to ensure I had enough data to stream 2 rugby matches. I had nearly my full monthly data allowance left but to make sure I didn't use all my monthly allowance, I purchased the 1 day add on. I have...

No credit added

Re: No Data....

I have had no data on my phone this month. I have nothing unless I'm logged on to our data box . I am unable to use my phone outside of my home. I have tried turning phone on and off several times.