Mobile Data

A place to ask questions and share tips about using mobile data.

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Forum Posts

EE APN Settings: Where to find them

Hi there, For APN settings please see our dedicated Help page at https://ee.co.uk/help/mobile/fix-problem/Managing-APN-settings. This Help page will give you the link to download the correct APN settings for your device. It will also give you a step-...

Sean_D by Former EE Community Manager
  • 133260 Views
  • 49 replies
  • 20 Helpful

Data

How can i increase my monthly data

Gift Data

I’ve not been able to gift data through the app for days. Is there a problem with EE?

Haggis78 by Explorer
  • 226 Views
  • 3 replies
  • 0 Helpful

Data gift

My two new devices don’t come up on my app so I don’t know how to gift data 

JoelM12 by Visitor
  • 221 Views
  • 1 replies
  • 0 Helpful

Slow wifi

Why am I getting less than 40mbs speed now when I pay for over 100mbs unlimited data, and until about Christmas I was constantly getting 135 - 140mbs on my sim router. It was great. Now the internet is buffering a lot!

Grahamjv by Visitor
  • 235 Views
  • 1 replies
  • 0 Helpful

Resolved! EE no longer tracking my data usage?

Hi,Since about a week ago, EE no longer appears to accurately track my data usage.I’ve attached 5 screenshots demonstrating this - the narrative as follows:1. Data before usage (98.1GB remaining)2. iPhone Mobile Data for EE Line (the only line on thi...

01A18634-E30F-4120-834F-FD7580BB6BD6.jpeg C44A1C79-83A6-459D-A423-61D11AC0FD6F.jpeg 5B4EBEE0-C156-4017-A959-76AA323E64B7.png BEFBB56A-5CEB-4CBC-A1B1-B7321366798E.png
cdd89 by Contributor
  • 488 Views
  • 6 replies
  • 0 Helpful

Signal getting worse everyday

My signal is getting worse everyday. surly if I'm paying for a service and it's not being provided then ee are in breach of the contract made between us. I play my game and my son plays the same one I constantly get buffering while he plays with no p...

Mark197 by Explorer
  • 1370 Views
  • 6 replies
  • 2 Helpful

Ps4 pro nat type

I use s22 ultra for ps4 hotspot. On my previous phone, galaxy a13 5g ee hotspot was nat type 2. On s22 ultra it is now nat type 3. I put sim back in old phone and that also is nat type 3. I try contact technical support but messaging unavailable it s...