Mobile Data

A place to ask questions and share tips about using mobile data.

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Forum Posts

EE APN Settings: Where to find them

Hi there, For APN settings please see our dedicated Help page at https://ee.co.uk/help/mobile/fix-problem/Managing-APN-settings. This Help page will give you the link to download the correct APN settings for your device. It will also give you a step-...

Sean_D by Former EE Community Manager
  • 200066 Views
  • 50 replies
  • 24 Helpful

Data surge of useage last month?

Both myself and a friend who have data packages and never usually use our full allowance ran out.  Has anyone else had the same issue last month with no change in usual usage?

Penpal69 by Explorer
  • 508 Views
  • 3 replies
  • 0 Helpful

My data allowance isn't showing on my phone

I have my allowance of 150GB data showing in my account online and in the app but my phone is only showing that I have 3GB (and that I have exceeded that!) and the data renewal dates don't match. How do I sort this?

AlexD78 by Visitor
  • 663 Views
  • 2 replies
  • 0 Helpful

Daily Data Info Text?

Hi AllI have 2 questions...1.   I have just moved myself and my 2 daughters to EE from plusnet. The girls used to get a daily text informing them how much data they had left, which was really useful. Is there a way of getting that with EE?The usage a...

HJT67 by Explorer
  • 621 Views
  • 3 replies
  • 2 Helpful

5g slow

Hi everyone , I hope someone can help me .Around 2-3 days ago  I had super fast 5g  then all of a sudden it turned off and turned back on now  my  5g is now showing around 0.5 -0.8mbps I have no idea what happened I need it for work so I'm super anno...

Screenshot_20231023_231325_Speedtest.jpg

Resolved! Unlimited internet

How do I find out how much unlimited data would cost me as I o my get 100gb a month just now

1973 by Investigator
  • 595 Views
  • 3 replies
  • 3 Helpful

Data

There seems to be a discrepency on my banked data allowance ie 43.3mb by text & 29.3 on-line. Which is correct xxxxxxx xxxxxx [Mod edit: Please do not post personal information on the public board. Thanks!]

Data ⁶

I switched from 15 pound deal to 20 pound deal the other day you get 50g data it's sayin iv only 2 gigs left there no way I could have used it. Does  my data roll on and then reset to the 50 

Tiernan1 by Visitor
  • 388 Views
  • 1 replies
  • 0 Helpful