Mobile Data

A place to ask questions and share tips about using mobile data.

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Forum Posts

EE APN Settings: Where to find them

Hi there, For APN settings please see our dedicated Help page at https://ee.co.uk/help/mobile/fix-problem/Managing-APN-settings. This Help page will give you the link to download the correct APN settings for your device. It will also give you a step-...

Sean_D by Former EE Community Manager
  • 169703 Views
  • 50 replies
  • 24 Helpful

Roaming data

Hi , why have I received a text from EE saying I’ve used all my data when I’ve purchased the £15.00 roaming abroad data package before I left the UK? 

Neilc2 by Investigator
  • 355 Views
  • 1 replies
  • 1 Helpful

upload speeds are awful!

Hihave recently joined EE and high expectations with brand reputationSo far at home, outside in the garden my average upload speed is under 1Mbps!the download isn't great either but even on the rare occassion when have had say 60Mbps download the upl...

All data gone overnight

Something strange happened overnight. I got a text from EE at 2:19am telling me I'd used 80% of my data. Then at 3:23am, all my data is gone. All this while I'm asleep in bed.I have an iPhone with OS fully up to date. WiFi is available for any backgr...

McDark by Contributor
  • 4658 Views
  • 31 replies
  • 19 Helpful

Excessive spike in data usage

Hi, hoping someone can help me! I have 10gb of data on my phone and very rarely come even close to using all of it. The last 2 months, well before the end of my billing window my usage suddenly spikes despite absolutely no change to usage. I paid for...

Screenshot_20230706-102557.png Screenshot_20230706-102513.png
Elgar93 by Visitor
  • 1603 Views
  • 2 replies
  • 3 Helpful

Resolved! sim not working

Hi i am new to ee done a sim swap but the sim i have been sent has failed to work tried it in another phone no signal how do i get a replacement? 

data loading issue

Hello.. there is a problem of loading data to my site here is the linkhttps://futsalall.com/looing for the solution