Mobile Data

A place to ask questions and share tips about using mobile data.

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Forum Posts

EE APN Settings: Where to find them

Hi there, For APN settings please see our dedicated Help page at https://ee.co.uk/help/mobile/fix-problem/Managing-APN-settings. This Help page will give you the link to download the correct APN settings for your device. It will also give you a step-...

Sean_D by Former EE Community Manager
  • 179500 Views
  • 50 replies
  • 24 Helpful

Extra data

I need to put more data on my sons phone he is away on hoilday  and I’m the account holder and need to do this for him 

Slates8 by Visitor
  • 379 Views
  • 2 replies
  • 1 Helpful

Shared data roam abroad pass and fair usage policy

I have a pay monthly 150GB data unlimited calls and unlimited texts sim only contract with EE.On my account I also have sim only contracts for my wife and children all unlimited calls and texts but with less data.I normally share/gift my data allowan...

Lochy by Investigator
  • 1930 Views
  • 6 replies
  • 2 Helpful

Mobile data no longer works

Hi, a few days ago my mobile data just stopped working completely. When I turn mobile data on nothing happens and I don’t even get the 3G/4G symbol come up to say it’s on anymore. I have tried all the online trouble shooting like resetting network se...

Loraalex by Investigator
  • 632 Views
  • 9 replies
  • 0 Helpful

Data Plans

Pls,how can I subscribe for the monthly unlimited data plan and what's the cost?

Resolved! Data

Hello my data has ended sooner than usual how can i buy more ? 

Data roaming

Why can’t my children use data roaming abroad when I have the add on? I have gifted them data but they have no access

Pbayliss by Visitor
  • 349 Views
  • 1 replies
  • 0 Helpful