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A place to ask questions and share tips about using mobile data.

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EE APN Settings: Where to find them

Hi there, For APN settings please see our dedicated Help page at https://ee.co.uk/help/mobile/fix-problem/Managing-APN-settings. This Help page will give you the link to download the correct APN settings for your device. It will also give you a step-...

Sean_D by • Former EE Community Manager
  • 196163 Views
  • 50 replies
  • 24 Helpful

Gift Data

I recently upgraded one of the phones on my account and I need to gift some of my data to them. I have never had any issues doing this before however whenever I try to do it now it comes up with "unable to gift data at present, try again later" howev...

X2 Data Add-On

Hello everyone, I am currently looking to revisit my phone current SIM only plan, but noticed that one of her existing add-ons is "X2 data add-on", and it's free. Can anyone advise what this is, as I have been unsuccessful in finding any detail on it...

Data roaming

My daughter has a pay monthly and is off to Ecuador for a 10day holiday and the days she can add on is only 150mb is there anyway she can add more on or perhaps if she went pay as you go she can add as much as she needs on? Can’t find any prices for ...

data usage amounts for previous 24 months

Spoken to EE customer services this morning requesting monthly data usage figures for the past 12 months. they appear not to be able to provide this info. can anyone help?  

Shuffley by • Visitor
  • 406 Views
  • 1 replies
  • 1 Helpful

Gifting

Hello, I’m trying to gift data from my partners phone to mine but it’s coming up with “Sorry we’ll get it fixed soon” and something about not being able to show our data at the moment? I’m not sure what that means or what to do? 

Gifting

Guys. All day been trying to gift data.  Tried app tried desktop. Bit return errors. When will this be fixed. Please don’t ask us to uninstall and install. When your system is saying it’s a tech fault. Just tell us when it will be fixed. If it’s goin...

P1xed by • Investigator
  • 748 Views
  • 7 replies
  • 0 Helpful

Resolved! Gifting data

For some reason this month I can’t gift data to myself from my hub to my phone I’ve been able to do it for past few months but now it tells me I have no data on my unlimited hub .

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