Community Activity

Confusion About Plan Status

I recently received a message saying that my tech bundle has been fully paid off. However, when I check my account summary, it shows my plan as “Out of Contract.” Can someone please clarify what “Out of Contract” means in this context? Does it affect...

Bill paid before payment made?

My broadband bill is coming up but something has happened that has left me very confused.My bill is showing up as paid despite the bill not being paid yet (it's scheduled to come out on the 24th of the month, I paid last month a day early due to the ...

BTH by Contributor
  • 23 Views
  • 3 replies
  • 0 Helpful

Confused about my iPhone 17 Pro Max order status

I ordered an iPhone 17 Pro Max 512GB Silver, and my order status currently shows "Order confirmed" with the expected delivery date listed as "Awaiting confirmation. Yesterday, I also received an update saying "Your order is on track. "I’m a bit confu...

MAzh2 by Visitor
  • 23 Views
  • 0 replies
  • 0 Helpful

iphone 17 pro max

hi EE ordered my iphone 17 pro max on friday 19 th september your website said it was in stock and would be dispatched in 24 hours or before its sunday now and still no update i have called a store and been told that they are out of stock and it woul...

mason39 by Investigator
  • 955 Views
  • 13 replies
  • 5 Helpful

Upgrade

I'm looking to upgrade from sim only to phone contract, but I can't find the option anywhere, I don't know if im just been daft not been able to find it. Thanks  

New TV plug to short

Hi, we have new EE tv and are setting it up but the power cable plug that goes into the main TV box but the plug length is to short to reach where we need to plug it in. How can we get a longer plug that is the same and safe ? Thanks 

Mcmx by Explorer
  • 34 Views
  • 2 replies
  • 0 Helpful

Re: refund

Have been promised a refund of over £100 odd pounds weeks ago and each week I’m told it will be in 3-5 working days. To date nothings been received. What can I do to make EE pay up -  Ombudsman?

JR15D by Explorer
  • 40 Views
  • 3 replies
  • 0 Helpful