My data allowance renews on 2nd of the month and I got a text yesterday saying I'd used all 9gb even though the mobile app usage screen on my phone was showing that I'd only used 3.88gb. I phoned EE at lunchtime to try to find out what was happening and they graciously added another 5gb to my account
I looked this afternoon and in the space of three hours I had apparently used another almost 4gb which while it was showing in the mobile app usage screen on my phone, when I manually added up all the app data it was stating I had used it didn't even come to that amount for the month, let alone in the space of a few hours.
I have not been using any out of the ordinary apps, nor have I downloaded anything using my mobile data. I have no idea what has caused me to have apparently used almost 14gb of data in the space of 10 days doing nothing out of the ordinary that usually doesn't even reach 6gb in the whole month
Any assistance would be greatly appreciated as this sudden apparent drain of my data has me very concerned
