Why is the link to buy a data roaming pack broken?

[N4MSR]

Hi, just landed in Spain and used the link to access the roaming options and there is no option to purchase - just information. 150 sending me in loops and loops, please advise how I purchase the 12 day option ?

[Katie_B]

Hello @N4MSR. 

Thanks for coming here. 

Do you have access to WiFi and the EE app?

Katie

[N4MSR]

I haven’t tried that yet, should I?

[Katie_B · Accepted solution]

Hi @N4MSR. 

I would recommend logging in to your EE app and going to the Roaming section. 

This will be under 'Manage' and you should be able to purchase the 12 day pass. 

Alternatively, you can text ROAM to 150 and follow the instructions provided.

Please let us know how you get on. 

Katie