Forum Posts

EE Roaming - Help when abroad with your EE phone or device

If you’re having problems while roaming with your EE phone or device, see the tips below for help. I have not activated roaming before leaving the UK. What do I do? If you have a pay monthly account with a Roaming Pass or Inclusive Extra set up, you ...

Linzi_H by EE Community Support Team
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Roaming refresh

What’s changing? We’ve made non Europe Zone roaming easier with EE. From the 4th of December we'll be launching our new roaming passes that you can buy from the moment you landThis means we’re removing a number of Inclusive Extras passes and add-ons ...

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JordanTA by EE Knowledge Specialist
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  • 270 replies
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Resolved! Connectivity in Egypt

I'm in Egypt - I arrived this morning.  I have no connectivity at all. I've tried everything - turning airplane mode on and off, turning my iPhone on and off, selecting network.  Nothing is working and I can't get hold of EE as need connectivity to d...

Roaming in europe charges

Hello, I have a pay monthly account and just bought the £25.00 travel pass. I've been in Europe less than 24hrs and already my bill says it's going to be £50+ more than normal. I'm not making calls or sending texts, just using data. Please help me fr...

Ceirios1 by Visitor
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not working

Hi I am also experiencing this exact same issue. I went to Geneva in August, it worked for the first 2 days and stopped working on the 3rd day. Same in Italy, worked the first day and did not work the second day. Both times had an adequate spend cap ...

janlee008 by Investigator
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  • 10 replies
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ROAMING

I’m on a very old SIM only monthly rolling contract - what charges for data roaming and text messages will I attract in Spain 

Bosnia hardwork…

I’ve just landed in Bosnia! My texts to 150 wont go through! All i want is some data, why is it so much hard work?!it was never this much hard work when i was with o2!currently sitting in my hotel room scared to leave as i dont want to get lost! Can ...

Roaming suppliers.

Hi guys and gals, I’m on EE and I have the £2.47 roaming package (in fact it was added for free as part of my recontract but I guess that’s not important). My question is, I’m in Portugal and come here around 3 times a year. When we get here we autom...

Roaming charges

Hello I have unlimited data on my plan with the inclusive option of roaming included as an add on. I travel a lot, especially in USA and never normally get additional charges but this month I have some. I thought I had roaming for free in the USA so ...

Maritime charges

HiI am going on a cruise soon and will be aboard for 5 days, it will be in european waters and 2 european cities.I had my account pre 2021 so have kept unlimited data, calls, texts. I can phone all around the world. I know that maritime charges can b...

cookywales by Established Contributor
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  • 2 replies
  • 2 Helpful