Roaming

A place to ask questions and share tips about using your phone abroad.

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EE Roaming - Getting ready to use your phone abroad

If you’re going abroad soon and want to use your device for calls, texts and data, here’s everything you need to know.  How do I set up roaming before going abroad?  If you have a pay as you go SIM, please make sure you use this within the UK first b...

Linzi_H by • EE Community Support Team
  • 16851 Views
  • 2 replies
  • 13 Helpful

EE Roaming - Help when abroad with your EE phone or device

If you’re having problems while roaming with your EE phone or device, see the tips below for help. I have not activated roaming before leaving the UK. What do I do? If you have a pay monthly account with a Roaming Pass or Inclusive Extra set up, you ...

Linzi_H by • EE Community Support Team
  • 11805 Views
  • 6 replies
  • 20 Helpful

Roaming refresh

What’s changing? We’ve made non Europe Zone roaming easier with EE. From the 4th of December we'll be launching our new roaming passes that you can buy from the moment you landThis means we’re removing a number of Inclusive Extras passes and add-ons ...

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JordanTA by • EE Knowledge Specialist
  • 86722 Views
  • 293 replies
  • 90 Helpful

Resolved! Roaming passes in EU & setting up

I am going on holiday in a few weeks and realised I now have to activate a roaming pass on arrival after receiving a text. I am travelling to the canary islands so EU pass for 7 days is what I'd be looking for.  I have a monthly contract for my phone...

84AL by • Explorer
  • 2204 Views
  • 1 replies
  • 3 Helpful

Resolved! Re: Why is the link to buy a data roaming pack broken?

Hi, just landed in Spain and used the link to access the roaming options and there is no option to purchase - just information. 150 sending me in loops and loops, please advise how I purchase the 12 day option ?

N4MSR by • Explorer
  • 711 Views
  • 3 replies
  • 3 Helpful

Roaming stopped working

In Italy, Tuscany, phones stopped working. Iliad or TIm makes no difference. I have an Italian network voicemail that makes no sense. Currently only able to get online via Saily. What is going on?

Resolved! PAYG in US

Hi all,I am travelling to LA in December and am meeting family there who are flying in from Australia an hour before & I'd like to be able to contact them to see where they are upon landing. I have a PAYG Sim (not a contract) and was wanting to know ...

PK2025 by • Visitor
  • 591 Views
  • 1 replies
  • 0 Helpful

Resolved! FULL WORKS ROAMING

Spoke to two lovely advisors Ella and Nia - They have both advised that my full works package includes world roaming, however when checking places such as Croatia , Turkey and the USA in my APP and when I log in on a desktop it states chargeable. Whe...

EE Roaming

Hello. All my family‘s SIMs are unlimited and have the ‘Roam in EU’ add-on, they’re all either the Essentials Plus or Full Works plans. I have set the spend cap to £0 because I don’t want to incur any additional charges for anything. But I keep readi...

MT248 by • Investigator
  • 1026 Views
  • 5 replies
  • 0 Helpful