If you’re going abroad soon and want to use your device for calls, texts and data, here’s everything you need to know. How do I set up roaming before going abroad? If you have a pay as you go SIM, please make sure you use this within the UK first b...
If you’re having problems while roaming with your EE phone or device, see the tips below for help. I have not activated roaming before leaving the UK. What do I do? If you have a pay monthly account with a Roaming Pass or Inclusive Extra set up, you ...
What’s changing? We’ve made non Europe Zone roaming easier with EE. From the 4th of December we'll be launching our new roaming passes that you can buy from the moment you landThis means we’re removing a number of Inclusive Extras passes and add-ons ...
Hi all. I am traveling to gran canaria tomorrow and arrive late in the day there. I am a pay as you customer and have a blackberry bundle that I top up every month by £10. My question is do I need additional roaming packs or is my bundle covered for ...
I am currently on a 2 year contract with EE. One of my Add Ons is a Roam Further Pass which says "Use your UK Data, unlimited minutes and unlimited texts while abroad in rest of world"I am struggling to find on the EE website what this actually means...
I am on holiday in Denmark, I'm unable to make calls, and unable to call EE on 150 for help - Is there a network problem?
Hihas an issue earlier this year where I was unable to access services in Norway - tech support thought it was all solved im now in Egypt and unable to even send texts to 150. causing me big issues as 2FA texts not coming through. only option I can t...
Hey. I recently purchased a Prepaid SIM card while i am abroad. I topped it up with 5£ but i still can send a SMS on any phone number (even 150). I used all the possible methods (adding +44, or just with a 0). Thank you in advance!
I'm in Denmark, and on arrival I got a text telling me that with my Global Roaming package, I could use my data and phone like usual.When I tried to, the phone told me Roaming was switched off and took me to Settings. Problem was, when I got to Setti...
Hi, I hope you are well. I recently purchased a 12 day eu data add on but I didnt receive a confirmation message and when I check my account to see if if added on it does not show. I have left it several hours to see if it was just a delay in process...
I'm hoping to upgrade my sim plan to include EU roaming. I can't find anywhere on the website or on the mobile app that enables me to upgrade my plan. I have had horrific experiences speaking to EE customer services, so would much prefer to press th...
According to news reports EE have overcharged end of May beginning of June. For the last 10 years we have had nothing, this year for the 11days we were in Spain both our phones have been charged for roaming services even though we used the hotels WiF...
Hello, I have moved to Qatar permanently and recently when I visited the UK I changed from a pay monthly to a PAYG to keep my number as I use it for a lot of log ins. I have put credit on and now just signed back upto a pay monthly rolling plan to tr...
