If you’re going abroad soon and want to use your device for calls, texts and data, here’s everything you need to know. How do I set up roaming before going abroad? If you have a pay as you go SIM, please make sure you use this within the UK first b...
If you’re having problems while roaming with your EE phone or device, see the tips below for help. I have not activated roaming before leaving the UK. What do I do? If you have a pay monthly account with a Roaming Pass or Inclusive Extra set up, you ...
What’s changing? We’ve made non Europe Zone roaming easier with EE. From the 4th of December we'll be launching our new roaming passes that you can buy from the moment you landThis means we’re removing a number of Inclusive Extras passes and add-ons ...
I have an old contract which includes unlimited text, calls and 200GB data. I am entitled to use it in EU as I had it before brexit. I’ve checked with customer services and they confirmed this. However last time I went to Spain (I visit my parents ev...
I'm currently in France for a week. I bought a 1 week roaming pass and using my data. I have used my regular 10gb of data and purchased a data add on of additional 10gb. I'm still receiving warnings that ive gone over my usual 10gb allowance, as thou...
I am allowed to use my allowance whilst roaming in Thailand (zone 1) as I have a Full Works SIMO.If someone in Thailand wants to call me do they call my mobile as a "local" mobile or do they need to make an international call?
Hi, I am pay monthly customer currently in Dubai. I have bought the £25 add on to use my UK plan. Does this include making calls from Dubai back to the UK? Have tried to call EE with no avail, & their new visual chat via text link never seems to loa...
Do EE still offer a 30 day Europe Roaming pass
Hi recently transferred from BT to EE and in the process was told I could, for £4 a month more, temporarily upgrade my non roaming contract to a roaming one. I’m off to Netherlands ( from UK) via France & Belgium. I have unlimited data, and would lik...
We are roaming in Thailand and since May 20 we can no longer receive calls. From discussion many people roaming having exact same issue across at least 4 countries I am aware of, all with EE sims.We have tried in country (Thailand) and from numbers i...
Hi, I've tried finding my answer in other chats, but I've had no luck.I am in Indonesia and I can't make or receive any calls. My global roaming activated since before, no set spend cap, network selection is automatic... I have purchased a local esi...
Hello, I am having the same issue calling the UK from Taiwan. I have activated the option so that my UK data and calls can be used in Taiwan for 24 hrs to enable calls but I all calls are failing - including 150 to EE. Help!
Going abroad soon for 10 days. I have a sim only contract. What would be the most pocket friendly option to be available on the phone while I am away?Called 150 several times, but gave up hope to talk to someone, the service is redicolous.
