Roaming

A place to ask questions and share tips about using your phone abroad.

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EE Roaming - Getting ready to use your phone abroad

If you’re going abroad soon and want to use your device for calls, texts and data, here’s everything you need to know.  How do I set up roaming before going abroad?  If you have a pay as you go SIM, please make sure you use this within the UK first b...

Linzi_H by • EE Community Support Team
  • 17650 Views
  • 2 replies
  • 13 Helpful

EE Roaming - Help when abroad with your EE phone or device

If you’re having problems while roaming with your EE phone or device, see the tips below for help. I have not activated roaming before leaving the UK. What do I do? If you have a pay monthly account with a Roaming Pass or Inclusive Extra set up, you ...

Linzi_H by • EE Community Support Team
  • 12379 Views
  • 6 replies
  • 20 Helpful

Roaming refresh

What’s changing? We’ve made non Europe Zone roaming easier with EE. From the 4th of December we'll be launching our new roaming passes that you can buy from the moment you landThis means we’re removing a number of Inclusive Extras passes and add-ons ...

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JordanTA by • EE Knowledge Specialist
  • 88987 Views
  • 293 replies
  • 90 Helpful

Resolved! Tampnet Costs

I am in the North Sea and have been connected to Tampnet. Can you provide costs for me to use it with ee pay monthly plan. 

dylanw89 by • Investigator
  • 1640 Views
  • 6 replies
  • 7 Helpful

Resolved! Abroad – SIM Not Working, Need to Switch to PAYG and Cancel Broadband

Hello,I’m currently outside the UK and unable to use my EE SIM cards — I can’t call, text, or access support lines.I originally purchased two EE SIMs on monthly contracts (£11.40 each) and also signed up for EE Broadband, which I delayed activating.N...

Meryem9 by • Explorer
  • 1050 Views
  • 3 replies
  • 6 Helpful

Cannot access EE to buy a roaming package in Canada

Hello, I'm in Canada for 2 weeks. When I landed I received a message from EE about roaming and purchased a 7 day roaming pass.  Yesterday, I received a text that it was expiring with a link to buy a new roaming pass. Unfortuately, when I tried to use...

Roaming in turkey

I just taken out two the full works plan from eei have told before that turkey is covered in my package as a roam free Country is this true ??if soo i just see it any where on the site can some please clear this up for mejust spoken to an operator ag...

Saner by • Visitor
  • 13721 Views
  • 2 replies
  • 1 Helpful

Resolved! Bard Number in pakistan

I have purchase the sim from uk and now I'm in pakistan when I call the some one in UK the operator tells "this number is bard". What I need to do?

Help

How do I get my phone to work in Colombia? I’ve paid £37 for roaming and I have no service, any help would be greatly appreciated, thank you

Toby666 by • Visitor
  • 1864 Views
  • 2 replies
  • 3 Helpful

Resolved! Roaming

Hi I would like roaming 

Resolved! Romaing

I want to go to Germany I need internet connection. Please activate for me