Need help with Roaming

[MethaG]

Hi I'm going to Portugal on Friday and I need data while I'm there and calls as well.

I'm not sure if my current plan can be used for roaming. I have £10 subscription plan.

Can I use this for roaming? If not, how do I change it?

[bristolian]

Are you on pay-monthly or PAYG? I suspect a £10 subscription plan is too cheap for pay-monthly and is probably a regular top-up, but can you confirm?....

If you text RO Portugal to 150, it should confirm your plan charges for roaming - the same should be visible by following https://ee.co.uk/help/mobile/roaming/roaming-costs > choose Portugal

[XRaySpeX · Accepted solution]

On PAYG there will be roaming charges to use your pack allowances in the EU, to be taken only from your PAYG credit, not your recurring card payment. You will receive a msg upon arrival offering & inviting you to take up the options for roaming in EU of either £2.50 / day, by replying ROAMEU1D to 150, or £10 / week, by replying ROAMEU7D to 150. If you opt to reply neither or you don't have an active pack, you will be paying standard rates for calls & texts & will need to buy a PAYG add-on for data.

Just make sure you had already used your PAYG SIM to make a call or text in the UK.