Mobile Data

A place to ask questions and share tips about using mobile data.

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Forum Posts

EE APN Settings: Where to find them

Hi there, For APN settings please see our dedicated Help page at https://ee.co.uk/help/mobile/fix-problem/Managing-APN-settings. This Help page will give you the link to download the correct APN settings for your device. It will also give you a step-...

Sean_D by • Former EE Community Manager
  • 213167 Views
  • 50 replies
  • 24 Helpful

Data

Since coming back from holiday in Italy, I cannot access my data. I have checked my Allowance and it tells me I have not used any so have it all left. I have been through the whole data drop downs and cannot understand what is happening????

Gifting data

Hi, I’ve received a notification saying I’ve almost used up my allowance for gifting data. I’ve never gifted data to anyone, is there a way to find out where it’s being gifted to?

Gelica by • Visitor
  • 527 Views
  • 1 replies
  • 1 Helpful

Decrease bill

How can I manage my phone bill online my self? I want to change my plan it cost to much

Amal333 by • Visitor
  • 1133 Views
  • 1 replies
  • 0 Helpful

Turn off mobile data from a different phone

Hi, I have an account with ee for my teenage daughter. At night I can tell my WiFi not to work on her phone, but she has mobile data. Is there a way of limiting her phone so that she cannot use mobile data at night ? Can I do this from the app on my ...

Liz2008 by • Investigator
  • 12249 Views
  • 21 replies
  • 8 Helpful

Resolved! Data

How do I buy a data add on?

Becka3 by • Visitor
  • 637 Views
  • 1 replies
  • 1 Helpful

Using Google Messages abroad

Hi. I'm taking a trip to Kenya in the new year and I was wondering if I will be charged for using Google Messages abroad? Would WhatsApp be a better solution?  I will be using both on wifi.What options would there be for calling from abroad?

PhilG65 by • Contributor
  • 5022 Views
  • 3 replies
  • 1 Helpful