Community Activity

EE communication

Has anyone had communication issues with EE?Took out a broadband deal with EE in February, the agent I was speaking to said there’s a 6month Xbox game pass with my 500mpbs contract and I’ll receive this after my first payment which was in March. Wait...

rvnmxj by Visitor
  • 18 Views
  • 2 replies
  • 0 Helpful

Resolved! Smart Devices Won't Stay on Wifi Connection

I have noticed, over the last few days, that a number of my smart devices have dropped their WiFi connection. On re-connecting them they stay connected to WiFi for a few minutes but drop off again.I have EE Smart Hub on f/w version r2.68.18-R-1303195...

c0ntax by Established Contributor
  • 197 Views
  • 4 replies
  • 1 Helpful

Roaming in Turkey

Hello, I will be travelling to Turkey on 18th May for a week and will need to purchase the £25 bolt on to use my data. Do I need to do anything to activate this before I leave the UK? Also, I have an extra sim card on my account for my 9 year old son...

sophiet2 by Explorer
  • 45 Views
  • 6 replies
  • 6 Helpful

£30 taken

Hi, I've also encountered a similar problem whereby I have ordered a pay monthly contract on a Samsung Galaxy S25 Ultra, the upfront payment has been taken, however I haven't received a confirmation email, so no tracking number, or order number, and ...