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data roaming mexico

Escocia11
Investigator
Investigator

my data got disabled after EE sent a message:

IMG_1963.png

 

1 SOLUTION

Accepted Solutions
Ali_A
EE Community Support Team

@Escocia11 

There are two ways  to change your Roaming option- 

My EE App:

Log in to your My EE app, go to Menu > Plans, Inclusive Extras & add-ons, and then select the Inclusive Extras tab. 

 

Text 150:

Text "PICK" to 150 to initiate the process of choosing a new Inclusive Extra. 

Ali 

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13 REPLIES 13
Escocia11
Investigator
Investigator

they then said i need to change my roaming pass to ROW? How do i do that?

Northerner
EE Community Star
EE Community Star

Hi @Escocia11 

What tariff are you on.

Thanks 




To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.

Switch your Inclusive Extra to the ROW Zone 1 Roaming Pass.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
Ali_A
EE Community Support Team

@Escocia11 

There are two ways  to change your Roaming option- 

My EE App:

Log in to your My EE app, go to Menu > Plans, Inclusive Extras & add-ons, and then select the Inclusive Extras tab. 

 

Text 150:

Text "PICK" to 150 to initiate the process of choosing a new Inclusive Extra. 

Ali 

how do i do that exactly?
don't know what app u have but i dont have a PLAN section, just Billing

cannot text from here (abroad)
don't know what app u have but i dont have a PLAN section, just Billing
 
cannot text from here (abroad)

it says

All Rnd SIM 10GB £30 R

i pay £24 per month

 

where? how?