data roaming mexico

[Escocia11]

my data got disabled after EE sent a message:

 

[Escocia11]

i went thru the text 150 route, it now says i am set to roam abroad but to use my UK allowance in Mexico i now have to buy a pass, THAT IS NEW, before this weeek i was able to get data here no problem. So has there been a change in policy???

[Escocia11]

how do i do that?

[Escocia11]

via app chat, the agent sorted it

You've made your travel more simple with the Roaming Pass Rest of World Inclusive Extra. You can now use your UK allowances while abroad in eligible countries within Zone 1.

[Ali_A]

Glad that you have the travel pass sorted now. @Escocia11 

Thanks for getting back to us and keeping us updated. 

Ali