Mobile Broadband

Setting up a 2.4 ghz and 5ghz spilt connection on EE Smart 4G Hub

Hi,I recently purchased a Smart 4G hub for mobile broadband, but I am having problems connecting certain devices to the network (e.g., smart speakers and home security cameras) as well as certain functions on other devices (streaming on a TV, VPN con...

EE 5G Router - External antenna

Hi - I have just purchased a Poynting XPOL-1 V2 5G 3dBi Omni-Directional Cross Polarised LTE 2x2 MIMO Outdoor Antenna which has two coax cables. On the back of the router there are 4 inputs but they are not labelled...1. Will my 2x2 antenna work? if...

Ee wifi dongle need help

I brought a ee wifi dongle from argos I have used all my data up on and want to top up I'm not a ee customer but how do I go about linking my ee wifi dongle to the app so I can top it up any help would be much appreciated thanks

Cancelling Smart 4G Hub contract

Spent 55 minutes on the phone earlier to simply cancel my 18 month contractI took delivery of the hub having been assured by a salesman that the speed , with that hub, would be much faster than using an EE SIM in a 3rd party router. It wasn't. It wa...

EE Smart Hybrid Slow Connection

EE disconnected my BB impacting my work life balance. Apparently a BOT error.We are not happy!As an short term fix they sent a new router and a hybrid hub. Setup was frustrating, kit was not tested before sending, sim card tray was loose and did not...

Re: Coverage yeovil

Yeah I’ve lost all broadband in my flat, the check service status also doesn’t say anything, it literally is blank. It’s been over 72 hours since I sent a message to support who still haven’t responded. I absolutely hate it when we’re left in the dar...

Wi fi

I have an external router with SIM card which streams films operates ring outdoor camera up until recently I used a 3 sim and everything was ok now changed to EE can still stream movies but my camera cannot connect.

Resolved! EE 5G router not connected to internet

Read moreRead moreHi.My router is on and fully charged. The light is not on so I am not connected to internet. I have 200G of data. I have tried all the recommendations so far. Turning off and on, rebooting, moving router etc. I have only had the rou...

5g NR5103 Router - Unlocked branded 5GEE

Hi, I have a NR5103 with is 5GEE branded, but unlocked. I can use with other networks, but would like ot put the firmware to the standard Zyxel. How can I install the firmware? There is no option in th 5GEE settings to allow me to select a firmware v...

Has anyone seen an issue with their EE SIM when using a 5G router

I use lots of EE data sims with my business and over the past 6 months most of my EE sims will not work in my 5g routers.They all work fine in a 4g router.I have tried Robustel, Viprinet, Teltonica and Celerway 5G routers and they all fail to recogni...

Mobile Broadband

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