Forum Posts

Mini wifi

Hello I've got a mini 4g wifi box that I've never used. We're going on holiday and I want to top it up however I can't remember the phone number for the sim it came with. Can I buy a new sim? How do I top it up?Thank you

Kelz275 by Contributor
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Resolved! Channel conflict on 5GEE router

I'm trying to change the wifi channel on my 5GEE Router but they are all greyed out and auto is conflicting on 36. Can anyone advise please. 

jstvj1 by Investigator
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Wifi 4g device

I have topped up my WiFi device using the mobile number but I can't turn it into data as I am unable to find a way to do it online or in the app.I constantly have to ring and it converted. I need to top up my 4g again until my WiFi is installed

Resolved! How to identify which external antenna I have

Hi.A couple of years ago, EE installed an external antenna which boosted my 4G signal strength on my 4GEE Router. We're starting to pick up 5G signals in the area (which are very weak on the phones) and I'm wondering if the external antenna can also ...

KnewBee by Investigator
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Phone bill

I have had money troubles and have been unable to pay my phone bill for the month of February. I get money on the Thursday coming up. I was wondering if there’s any way I could have my service restored until Thursday when I will pay what’s due. I nee...

Data

Our data allowance for the month commencing 9th March is already shown as fully used.But ….. we have not been using mobile services for the past 2 months !Where has our data gone ?

EE 4G Broadband and Spotify Connect

Hi, I have just finished setting up my new EE 4G WIFI and I'm having some issues with Spotify Connect. All devices have been reset/restarted and set up on the new Wifi. When playing music on Spotify on my phone and going to connect to a speaker (Goog...