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Resolved! Which Terms and Conditions are for Smart 5G Hub?

Hello ,I am trying to get a copy of the Terms and Conditions for the Smart 5G Hub (https://ee.co.uk/broadband/pay-monthly-mobile-broadband-gallery/smart-5g-hub-details). I have gone onto EE help and found the 'Mobile Broadband Terms and Conditions' s...

Resolved! Re: Managing sim in mifi device

hello, newbie here I purchased an EE mifi a few months ago, and it worked fine with an EE sim for a couple of months. I then cancelled the (rolling monthly) contract. Subsequently, i ordered another Sim from a different provider, but it did not work....

tina135 by • Explorer
  • 599 Views
  • 3 replies
  • 3 Helpful

Why do things have to be complicated

Hi im having problems with my 5g router it keeps dropping connection and i have to do a reset.I have reported it before to be told to take it to an EE store they can give you a loan router and send mine for repair which will take up to 2 weeks.Phoned...

EE Wifi Hotspot using Windows laptop

Dear All,I use a EE WiFi hotspot which is very local to me. This signal strength is goodOnce I have connected using my EE WiFi account, pay as you use, the connection generally connects. The service is good.However, more recently, the service drops o...

alfie001 by • Investigator
  • 2518 Views
  • 8 replies
  • 1 Helpful

Anyone used a Wavlink AC1200 4G here?

Evening,I got a Wavlink AC1200 4G from Amazon the other day, hoped it would just be just a case of plug in SIM and go - far from it. I've spent several hours trying to get this to work. Spoke with EE support who gave me the APN details which filled i...

5Gee Mobile Broadband HUB wifi range

Hi, Just received my Hub. Got it working last night with 100mbs placing it by the rear window and wifi to my PC. All good and much better than my usual 12mbsHowever, if I test it on my phone at the end of the lounge 15ft from the Hub I go down to 25m...

AClarida by • Investigator
  • 518 Views
  • 4 replies
  • 0 Helpful

4g Mobile WiFi not supplying internet wifi

I have a mini 4g EE WiFi device. I used it last year on holiday. My data has expired. I put £15 credit on 2 days ago. My phone connects to the EE device ok and 4 blue lights are displayed on the mini WiFi. But no internet is available on my phone (or...

Cat5326 by • Visitor
  • 382 Views
  • 1 replies
  • 0 Helpful
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