Mobile Broadband

Question and content to cover Mobile Broadband.

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Forum Posts

EE 5G ROUTER SPEED TO SLOW AS COMPARE TO 5G MOBILE

I have 2 contract with EE, Mobile contract and EE 5G Router. I am getting only 20MBPS speed on 5GE router  while on mobile i am getting up to 70MBPS speed. I had a chat with EE and they told me , that could be a issue with your both sim. They send me...

XZAFEE by Contributor
  • 2948 Views
  • 14 replies
  • 0 Helpful

4G smart hub not working after 1 evening

I got the 4G hub yesterday, worked great on the evening placed in the middle of my living room. Watched YouTube, downloaded music, all fine. Today the bar light was red - tried resetting, turning on and off, didn’t help. Moved the hub right by my win...

rdl2112 by Visitor
  • 740 Views
  • 8 replies
  • 0 Helpful

Resolved! Bill

I need to know the amount of my bill, they are charging me an amount I don't know about, there is no chat where I can speak to support

Thiago24 by Visitor
  • 275 Views
  • 1 replies
  • 2 Helpful

Help how do i get ee help on wifi

I urgently need to buy data.I am offered top up but this might not give me data.I cannot call as i am roaming with a wifi device.Add more data button goes to a dead screenWhy can i not message ee? 

gary1202 by Visitor
  • 276 Views
  • 1 replies
  • 0 Helpful

Internet not working

Can't get any mobile broadband in the westward caldbeck area in Cumbria.It just says connected without internet

Slow mobile broadband

My EE sim Broadband is very slow in multiple places, I tried to remove the sim and re insert it again, but still no improvement. 

eman881 by Investigator
  • 387 Views
  • 7 replies
  • 0 Helpful