Let down by EE
EE let us down by not explaining that unlimited calls and data do not mean unlimited only 50 gb. And not able to gift data anymore either when in France.
Forum Posts
Resolved! 4g mobile box
I purchased a mobile 4g box due to house move and paid for 1 month unlimited. I cancelled it after the month due to having WiFi installed but I’m wondering if I can just swap the SIM card for a pre paid one for using when I’m away on weekends etc. I ...
Unlimited plan with Phone
Is there supposed to be extra charges on a phone bill for Text messages if you have unlimited? Isn’t that the point of it?
MiFi Data
I have recently bought a small amount of mifi top up on a paymonthly direct debit basis. I don't know how I can check how much data I have left? Can anyone advise how I check this please? The device is a mifi one and although I know the number of it...
5G Smart Hub - CGNAT (Double NAT) Can I get an static IP without CGNAT?
Hi,I have 5G Smart Hub connection from EE and it has CGNAT (Double NAT), is it possible to get a static IP without CGNAT (Double NAT) for it, as gaming is nearly / if not impossible?If so what sort of price range am I looking at for the IP?Regards,Ga...
Router not connecting to 5G
I've recently acquired an EE Data SIM for mobile broadband, intending to use it with my Huawei 5G/4G CPE Pro Win 2 H312-371 router. While I understand that EE support might not assist with this specific device, considering its specifications and the ...
No service on mobile broadband in Shrewsbury SY5 0JX area
No service on mobile broadband in Shrewsbury SY5 0JX area
4G smart hub
Evening all!A few weeks ago we switched from BT fixed line Broadband to BT/EE wifi broadband and we are now using a 4GEE WiFi router for faster speeds. We have a large old farmhouse (thick walls) on three floors, so full coverage will always be a cha...
EE 4G broadband via National Broadband - Massive Upload and Download Speed Drop
I've been using EE SIM in the TP-Link Archer router with external aerial (provided by National Broadband) since November 2023 with reasonable speeds most of the time abobe 11Mbps which allowed me to efficiently work from home as well as use the conne...
Impossible to fix Mobile Broadband not working with work VPN other providers OK
Hi please can someone help I have literally tried everything I can problem is complicated by not being able to speak to EE directly due to contract being through third party who installed aeriel etc...Rural location, poor land line broadband - 10Mbps...
