Too big bill requested
Hello, I would like to ask if you could disable the charging of any games on my account. I want to disable it without the possibility of restarting it
Forum Posts
4GEE router forgot admin password
I have the 4gee router and I want to see the text messages sent to that number and I can't remember the password.. What do I do now?
EE 4G hub broadcasting 2 SSIDs (2.4ghz & 5ghz)
Hi there my friend has just taken delivery of a new EE 4G hub. When we turned it on and got it running I found there were 2 SSIDs being broadcast - one for the 2.4ghz channel and one for 5ghz channel. I was surprised by this as she and her parents do...
Ee5g router strict NAT on Xbox
Hi im getting strict Nat on my Xbox so having trouble on multiplayer games, I have a 2022 5g home router can anyone help we with resolving this so I can get good or moderate nat
Resolved! Is my Osprey Y855V still active?
HiI have an Osprey Y855V MiFi device back from when I was an EE customer and I believe it is unlocked. It is a while since I used it and I'm sure I unlocked it to to use cheap data SIMs. However, I have just inserted a Vodafone SIM and although it...
Poor service. My phone cut off & my wifes phone number on my phone. 5 days now
My wife & I while away shopping in Hull . We went into a EE shop to renew our mobile contract to 2 x sim only. We thought after approx 1 hr all was completed.Direct Debit different amounts started as advised they would but 2 weeks later we received a...
Resolved! 4GEE has no valid password
Hi there, Trying to get into router settings on my 4GEE and when I type in 'admin' it doesn't recognise the default password. How to I get into my own device? I want to experiment wiht different Channel settings to see if it wil help my SmartTV conne...
Re: IPoE and Static IP on EE Full Fibre anytime soon?
I have a 5G LTE broadband service from EE. I am about 120m from the cell, reception is 4+ bars. It is faster than the ADSL service that BT upgraded me from previously, which is a plus.However, the quality of service is beyond awful. Virtually every d...
Smart 5G Hub 2 connection issues
I live in Milton Keynes & I've been using a Smart 5G Hub 2 for the last 2 months with no major issues, until about 3 days ago.I've been used to decent connection speeds that matched the fibre line at my old address, anywhere between 190-320Mbps at ar...
Internet speed
Hi all. I did an upgrade couple weeks ago and now my internet not working at all. It is so slow can't even watch a movie online. Had same problem on previous contract and got the EE antenna installed by engineers, not sure which model it is but it co...
