Mobile Broadband

Question and content to cover Mobile Broadband.

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

Resolved! Mobile 4G issues

Got my new EE Mobile Broadband today and having issues. It says I have good signal generally and wifi signal, I have 4G but no internet connection. If I connect to it, it does in fact NOT connect to the internet. Managed to Sim swap and find the mobi...

Customer Service - supporting data and website clarity

I can't believe that EE review customer feedback and take action when adverse issues are identified.  I use a PAYG Sim card for a mobile router in a campervan. Therefore there is no "phone" as such despite it having a phone number.  I but "packs" onl...

DARH_0-1716537320429.png DARH_1-1716537469505.png
DARH by Explorer
  • 356 Views
  • 1 replies
  • 0 Helpful

Resolved! Broadband Hotspot top up

Hi All,I bought an EE 4G Hotspot - An excellent bit of kit.I want to know how to top up the balance. When I log on to create an account and add my device, I'm asked for the phone number. I have no way of telling what the phone number is, its a sim in...

Resolved! Weird 4g behaviour

This month I upgraded to a 125gb plan I’ve got 98gb left but on apps like x, instagram and snapchat it just doesn’t load as if I’m not connected but otherwise works fine on everything else and it’s very confusing why it would be doing this all the ap...

JKD2912 by Visitor
  • 341 Views
  • 2 replies
  • 1 Helpful

PAYG mobile broadband topup prices

Helloyou can buy an EE 4g PAYG mobile broadband device in the high street, eg Argos, with some data included for 60 days.I am really struggling to find the price of topping up the data after this.I may need 25gb per month or maybe 50gb per monthBut I...

AndyC-66 by Investigator
  • 736 Views
  • 4 replies
  • 2 Helpful

EE 4G WiFi Hub - Netflix won’t load!

Hello all,Thanks to the storm before Christmas which brought down several trees and our fibre optic, leaving us without wifi, I purchased the above! With unlimited data. it’s just about manageable to WFH although Teams isn’t great.Prime, iplayer and ...

katifer_5 by Contributor
  • 2568 Views
  • 5 replies
  • 0 Helpful

4G WiFi losing connection

I got my 4G Hub a few days ago, and it's been good for me so far. However, I've found that on two occasions so far the internet will disconnect for over 10 minutes, and I have to turn off and on the hub to be able to reconnect to the internet. While ...