The internet connection I'm getting currently with my router is very slow. (Download 1MB's - 2MB's)I'm just outside the 5G range and the 4G connection has been having a lot of high latency issues for the past 6 months, there is the odd day when I wil...
Hello I've got a mini 4g wifi box that I've never used. We're going on holiday and I want to top it up however I can't remember the phone number for the sim it came with. Can I buy a new sim? How do I top it up?Thank you
I'm trying to change the wifi channel on my 5GEE Router but they are all greyed out and auto is conflicting on 36. Can anyone advise please.
I have topped up my WiFi device using the mobile number but I can't turn it into data as I am unable to find a way to do it online or in the app.I constantly have to ring and it converted. I need to top up my 4g again until my WiFi is installed
Says connected without Internet
I live in Zone 1 in London, just opposite Liverpool Street Station. I currently use TalkTalk as my home broadband provider and the only thing worse than the internet speeds is the customer service. No broadband providers provide fibre in my area whic...
Hi, I have reset my EE 5G Modem (the big white one that looks like an EE branded Huawe. It seemed to reset correctly, but I could not log into the modem itself. I can use the default password from the stick on the base, but the router password on the...
Hi.A couple of years ago, EE installed an external antenna which boosted my 4G signal strength on my 4GEE Router. We're starting to pick up 5G signals in the area (which are very weak on the phones) and I'm wondering if the external antenna can also ...
I have had money troubles and have been unable to pay my phone bill for the month of February. I get money on the Thursday coming up. I was wondering if there’s any way I could have my service restored until Thursday when I will pay what’s due. I nee...
Our data allowance for the month commencing 9th March is already shown as fully used.But ….. we have not been using mobile services for the past 2 months !Where has our data gone ?
