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SIM Broadband in Africa

Hello,I have a slightly intresting query.If you would be going abroad, could you use a https://ee.co.uk/broadband/mobile-broadband  Mobile broadband router in an African country? Alongside that, using a roaming plan to use the existing data with a fe...

Dlink router not recognising EE sim

Hi I have been using my EE unlimited sim for a wile now in a TP link router and it works fine (I have tested it in my phone and other devices so I know the sim is working fine) however I have purchased a D-Link DWR-978 5G AC2600 Wi-Fi Router Super-Fa...

Yj2000 by • Explorer
  • 1990 Views
  • 8 replies
  • 0 Helpful

Slower and Slower mobile speec

EE service getting worse since the take over by BT. Random take down without any notice supposedly to upgrade the service but the speed is getting slower and slower. Customers around our rural location are getting fed up with the way the mobile servi...

No internet connection

Hi there! Does anyone here got the same problem like mine? I've been calling EE customer service since yesterday because I don't have internet connection since Sunday afternoon. Yesterday I phoned them and they told me that there was a massive issue ...

Wi-Fi camera remote connection

HiI live isolated rural so use EE 4g home broadband, signal is good as l can see the mast from my window.Data sim is running through a BT 4g Home Hub router, l have a Wi-Fi camera set up to monitor my Motorhome parked on my drive, camera is a cinnado...

KenB2 by • Explorer
  • 764 Views
  • 3 replies
  • 0 Helpful

Connecting to EE Smart 4G Hub (sim)

Just changed from BT to EE and although I can easily connect my iPhones, iPads and TV I cannot access Hive or my cameras. The camera is connected but I can only locally control it when in the house. Is there any settings I need to change on my EE hub...

Geebee99 by • Explorer
  • 494 Views
  • 2 replies
  • 0 Helpful

5G Smart Hub

Hello, I am looking to purchase the 5g Smart Hub with a mobile broadband plan, but when looking through the site I found two different versions of the 5g Smart Hub with the same name and pricing but a different design in the pictures:https://ee.co.uk...

Mark2676 by • Explorer
  • 688 Views
  • 2 replies
  • 0 Helpful

4gee contract missold

When I took out a contract last year to replace my BT mini router contract I was assured the terms were the same just a little more expensive with more data. Tried to use it abroad last month to be messaged that there is a roaming charge. Wrong on al...

Lost the admin password sticker from 5GEE router

Hey, I have a 5Gee router and need to log in to the settings. But the sticker on the router has come off and it’s lost. So I don’t know the admin password. I have the imei, serial and mac number from the box. Is there a way I can get hold of the admi...

Samwig by • Visitor
  • 747 Views
  • 1 replies
  • 2 Helpful
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