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Resolved! Choosing to NOT renew

I am choosing to not renew my cotnract for a 4G router when its up in April. I have called twice to do this with 30 days notice, but have no written confirmation that its NOT being renewed. When I spoke to EE they said they would confirm. Is there so...

smiff1000 by • Contributor
  • 673 Views
  • 5 replies
  • 2 Helpful

Too big bill requested

Hello, I would like to ask if you could disable the charging of any games on my account. I want to disable it without the possibility of restarting it

j12231 by • Visitor
  • 242 Views
  • 1 replies
  • 0 Helpful

EE 4G hub broadcasting 2 SSIDs (2.4ghz & 5ghz)

Hi there my friend has just taken delivery of a new EE 4G hub. When we turned it on and got it running I found there were 2 SSIDs being broadcast - one for the 2.4ghz channel and one for 5ghz channel. I was surprised by this as she and her parents do...

Rowedav by • Explorer
  • 2036 Views
  • 5 replies
  • 2 Helpful

Ee5g router strict NAT on Xbox

Hi im getting strict Nat on my Xbox so having trouble on multiplayer games, I have a 2022 5g home router can anyone help we with resolving this so I can get good or moderate nat 

Siwright by • Visitor
  • 3858 Views
  • 12 replies
  • 0 Helpful

Resolved! Is my Osprey Y855V still active?

HiI have an Osprey Y855V MiFi device back from when I was an EE customer and I believe it is unlocked.   It is a while since I used it and I'm sure I unlocked it to to use cheap data SIMs.  However, I have just inserted a Vodafone SIM and although it...

essenby by • Investigator
  • 466 Views
  • 5 replies
  • 1 Helpful

Resolved! 4GEE has no valid password

Hi there, Trying to get into router settings on my 4GEE and when I type in 'admin' it doesn't recognise the default password. How to I get into my own device? I want to experiment wiht different Channel settings to see if it wil help my SmartTV conne...

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