Bought EE Wifi And Got Kicked Off?

ZakShukla1991
Visitor

‎05-10-2024 10:38 PM

Ok so, earlier today i had bought 5 days EE wifi access for 20 GBP. A few minutes later i was kicked off and when i tried to log back in it said my account didn't exist?i really dont know why it did that. It started saying that after i had already reset my password. (Why let me reset it in the first place if the account doesnt exist???) 

I really have no clue why or how it did this.

0 Helpful
1 REPLY 1
Northerner
EE Community Star
EE Community Star

‎06-10-2024 10:05 AM

Hi @ZakShukla1991 

Try here:

https://ee-wifi.ee.co.uk/selfcare/forgottenLoginDetails

If it doesn't work you'll need to speak to EE CS. 

Thanks 



To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.