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EE 5G 2021 Router dropping connection

I received one of these routers the other day, and the 5G signal seems strong, and the speeds are good. However, it's dropping out the connection quite often, as often as every 5-10 mins of use. Has anyone had similar problems?

AW07 by • Investigator
  • 625 Views
  • 6 replies
  • 1 Helpful

Extra sim

So my home broadband has gone kaput and I can't get an engineer for 4 days.... Bought a 5gb SIM card from Amazon.. popped it into my tablet and the service is terrible...I am trying to add the SIM to my EE account so I can see if I'm actually using t...

haylea02 by • Explorer
  • 341 Views
  • 4 replies
  • 0 Helpful

wifi dongle sim card issues

I have a 4G Wifi device, approx 7 years old, supports 4G.I have been successfully using it with a SMARTY microsim, no bother at all. Im about to go to an area with no 3 network coverage so I picked up a PAYG EE sim and paid for 25GB of data. I activa...

Resolved! Move 2nd SIM from Plusnet

Hello,I've recently moved my number from Plusnet using the special deals and now want to move my daughter's number.  I've followed the links on Plusnet, got the codes, tried signing up and then the web page fails, error 404.I've then tried using EE's...

Resolved! Can’t see data

I can’t seem to see my data on the app or website. We have an EE dongle and would like to keep track of it. Please can someone help 

EE 4G Sim

Hello,I currently have a EE 4G sim in my Huawei B535-232 router.The wifi works very well when i use my phone, ipad and other similar devices however when attempting to connect the router to my TV it doesn’t work.Ive tried all the usual turning TV off...

molly187 by • Explorer
  • 333 Views
  • 3 replies
  • 0 Helpful

4GEE WIFI MINI now impossibly slow.

My wifi mini 4GEE has become so slow it has become useless, loading pages takes an age and often don't load at all. It seems impossible to speak to anyone at EE so hopefully someone will respond here. It was OK at first but last few months it has bee...

Rayxray by • Investigator
  • 658 Views
  • 4 replies
  • 0 Helpful

connecting to 4gee wi fi mini

Hello,I have a 4gee wi-fi mini.I bought a new sim card today and inserted it into the device. ( I haven't yet topped up the sim with money)when I go in through the browser it is saying connected but no access to the internet.Does the sim need to be t...

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