Mobile Broadband

Modem Disconnects after every 3 minutes

I have the quectel BG96 modem with software version BG96MAR02A07M1G_01.200.01.200I have a Wireless Logic IoT SIM which registers as registered roaming on the EE GSM network by default.Jul 14 15:45:48 hyperion bg96_dial.sh[4008]: rcvd [LCP TermReq id=...

Unlock Mini WiFi Device

I have a EE PAYG 4GEE WiFi Mini and would like to unlock it to use on a different network. Model is EE71-2BE8GB3I have the IMEI number but this doesn't work on the ee online form - https://ee.co.uk/plans-subscriptions/mobile/settings-permissions/devi...

New Account

Hi, advice appreciated. Had a 4gee router for a couple of years but stopped working. All lights come on and stay on. I had an old TP-Link router so I thought i’d save a bit of money after EE said out of warranty and not much we can do. I didn’t real...

Parental control

Good morning, need help with accessing parental control for turning off WiFi for 1 item during the week which has wifi & a SIM card for back up.many thanks

Resolved! Unlock HUAWEI router

Bought second hand HUAWEI b252 router and after some advice on how to unlock

Epson Stylus won’t connect to EE mini hub

Just moved and BT are installing fibre, in the meantime they have sent me an EE mini hub, WiFi is ok but can’t connect printer, any idea how to rectify, many thanks

4GEE WIFI MINI NOT CONNECTING

Hi, I have a 4GEE wifi mini, when i first got it it worked perfectly. But just recently it wont connect to the internet so im unable to connect to the wifi on my phone. I turn it on and it has all 4 lights are a solid blue and they stay on. I have tr...

4g wifi drops out how to resolve

I have had issues ever since I got this ee 4g wifi when I moved house in March - we can’t have fixed internet where I am, hence why I have had to go for the 4g option. It’s a small white box and it has no buttons etc on it except the on / off / reset...

4g mobile device

I bought a 4G mobile Device and it seems to have run out of data as it’s no longer working. The device came with the top up card, but I cannot find out how to top it up as when I called the number he asked for a mobile phone number which of course I ...

EE totally unable to unlock mini wifi parental controls

EE incapable of unlocking Mini Wifi. Spent two hours on the phone with two different agents yesterday and they were unable to help. After nearly an hour, the first agent said it was all sorted and I'd shortly get an email. It wasn't and I didn't.The ...

Mobile Broadband

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