New mini 4g ee wifi cant connect

[PlushiieCake]

My new 4g ee wifi mini won't stay connected to my pc and I'm just at a loss right now as just moved from Three over to here hoping for a better connection but it's causing more problems so far.

[Katie_B]

Hello @PlushiieCake. 

Welcome to the community. 

Are you able to connect other devices OK?

Katie

[PhoenixTaxis]

I'm having the same issue with my 4g wifi, it took almost half hour this morning to connect, I've tried tonight after doing a reset now it won't connect at all. Only had this 3 weeks and it's not working how it should .not good when I've taken out a contract for it for my business. 

[Rach_H]

Hi @PhoenixTaxis,

Welcome to the Community.

We know how important it is for you to be able to use your device and get connected, so I can understand your frustration. Has this been happening the whole time you've had the device, or have you had the device a while, and only started to have issues over the past 3 weeks?

Rach